(Closed) Waiter helped himself to a larger tip on card! Caused an overdraft….wow

posted 8 years ago in Money
Post # 17
Member
2284 posts
Buzzing bee
  • Wedding: September 2015 - Ketchum, ID

@prahajess:  It could have been a mistake. If some people have sloppy handwriting, I can see how the person could mistake the two. 

Post # 18
Member
4145 posts
Honey bee
  • Wedding: August 2012

Hmmm 13.38 compared to 8.38… an even 5.00’s additional? Not seeing much of an honest mistake there! I’d be pissed

Post # 19
Member
2389 posts
Buzzing bee
  • Wedding: July 2014 - Prague

@mrspinesol:  Well that’s true. And I think a lot of people are really anal about checking their bank statements, so if the server hasn’t had complaints before, I guess the restaurant will tke that into consideration. If he has… 

Post # 20
Member
1311 posts
Bumble bee
  • Wedding: March 2013

@MsYankee:  I don’t think it seemed like you were over reacting in your original post! I’ve heard of this happening allll the time. My cousin works at a very nice restaurant and one of the waiters got a horrible tip of 3 bucks so the waiter added a 2 in front of it to make it 23… He was fired. Sometimes it’s on accident, sometimes it’s not.. Either way it’s frustrating!!

Post # 21
Member
2865 posts
Sugar bee
  • Wedding: City, State

I am sorry. I can see how it would happen though! $2 is a very funny amount to have a bill for. At the end of the night, when he is closing out, he probably thought “I know they wouldn’t have gone to the effort to leave a $2 tip on their card.” That wouldn’t make sense and he could have forgotten he got cash too. Or it could just be an honest mistake.

Post # 22
Member
4113 posts
Honey bee
  • Wedding: September 2014

I’m inclined to believe this was an honest mistake. My Fiance and I eat out often and have never experienced this.

Although, not sure how you can mistake $8.38 and $13.38.. but then again I’ve never seen your writing.

 

Post # 23
Member
3997 posts
Honey bee
  • Wedding: June 2014

@Pollywog:  +1

Is there anyway that you can look into overdraft protection for the future? I somehow have free overdraft protection and so if I ever were to have NSF I would only get charged an overdraft fee of $5.

I don’t want to sound mean, but if this was me in that situation, I probably wouldn’t go back and make them pay the overdraft fee (if the bank doesn’t correct the mistake). They already compensated you with gift cards and it’s not their fault that you didn’t have enough money in your account and/or that you didn’t have overdraft protection. I don’t really see it as their responsibilty, because they already corrected everything on their end. Maybe that’s just me though..

 

Post # 24
Member
2037 posts
Buzzing bee
  • Wedding: September 2014

@MsYankee:  This happened to my sister, and it was not an honest mistake. We went to Applebee’s years ago and were never served by a waiter. We were about to walk out when the manager came up to us, apologized, and took our order. He brought us our food, and no one checked on us or refilled our drinks. The manager brought our check. My sister paid using her debit card and did not leave a tip. When the charge went through the bank, someone had added a $25 tip!! to the total.

She called Applebee’s and got it reversed.

 

Post # 25
Member
858 posts
Busy bee
  • Wedding: October 2014

@MsYankee:  This happened to me once, intentionally – the bartender put a “1” in front of the first number of my tip (oh, and I had tipped 50% because the bartender seemed awesome and super nice).  All I had to do was call the bar and they fixed it immediately.  I’ve never been back though, and I warn all my friends about this place now.

I’ve been working in a bar/restaurant in the DC area now for a year and a half, and I have never once put in an incorrect tip.  People get trashed at our bar and scribble in the most unintelligible handwriting and I still manage to figure it out.  Sometimes it takes like 3 of us to decipher it, but there’s no real excuse for getting it wrong in my opinion.  I’d be fired on the spot if I did that on purpose.

Post # 26
Member
714 posts
Busy bee
  • Wedding: January 2014

@MsYankee:  I did! Someone added a tip to a pick-up meal when I had not given one. They added $5 and aparently they didn’t know how it happened. Instead of pressing the matter more and demanding an explanation (or legal action) I let it go when they gave me the money in cash. It was a small family owned ethnic restaurant so the person I was speaking to kept pretending they didn’t understand when I know she can speak english just fine. 

It was a youger teen working when I picked up the order, so I hope they were grounded. 

Post # 27
Member
6317 posts
Bee Keeper
  • Wedding: December 2013

What crappy timing re: the overdraft fee. Boo!

Hopefully it was just an honest mistake… at least they’re trying to make up for it.

I guess stuff like this happens in life sometimes. Could have been worse.

Post # 28
Member
1988 posts
Buzzing bee
  • Wedding: October 2014

I don’t see how it can be an honest mistake, when you write in the tip you also write in the new total including the tip.  So while you could have the worst handwriting ever and a 2 may look like a 7, an 8 certainly doesn’t look like a 13.  He was probably doing small amounts hoping it wouldn’t get noticed, but the unfortunate timing with your overdraft made you catch it.

Post # 29
Member
3273 posts
Sugar bee
  • Wedding: April 2015

@MsJ2theZ:  this exactly. unless you’re really sloppy, 8 shouldn’t look like 13

ETA: even then it would only make sense if the 2 looked like a 7 too. Because 6 and 2 clearly don’t add to 13

Post # 30
Member
2116 posts
Buzzing bee
  • Wedding: May 2014

Mistakes happen. Fiance and I went out on a fancy date to Ruth’s Chris once and my card was charged for $900 instead of $90. Luckily I had overdraft protection but they cleared it up right away.

Post # 31
Member
9894 posts
Buzzing Beekeeper
  • Wedding: November 1999

@Laurenplusalex:  But if he typed in the tip amount separately, a 2 could very easily look like a 7.  I assume in the system the meal cost and tip are tracked separately, and he misread the number. 

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