(Closed) Waiter helped himself to a larger tip on card! Caused an overdraft….wow

posted 8 years ago in Money
Post # 32
Member
3273 posts
Sugar bee
  • Wedding: April 2015

@abbie017:  it’s possible, I guess, but I would be very suspicious 

Post # 33
Member
486 posts
Helper bee
  • Wedding: July 2015

Ugh, what bad timing! I hope everything works out and the overdraft fee is waived. I hate using cards at restaurants or bars for this exact reason! Whether it was a mistake or not, there is unfortunately so much room for error (intentionally or otherwise) when you tip on a card because the waiter/bartender/whoever is the last to see the final total. When I worked at a bar I had a coworker that would intentionally add to customers’ tips on cards if they were rude or very drunk and frankly it was scary how easily they did it without anyone finding out. Since then, I’ve always paid cash in bars and usually in restaurants too. 

Post # 34
Member
134 posts
Blushing bee
  • Wedding: July 2014

@MsYankee:  I’m so glad you guys found out. I ALWAYS check my card because I once worked with someone who was adding anywhere from a few cents to a few dollars on all of his tips. At first, he claimed it was a mistake. After the management got a few complaints, they fired him (and I’m sure there were other consequences). The rest of the waitstaff had to start getting approval for any tip over 15% – we had to show the receipt to a manager and get them to swipe their card. It was a pain, but it prevented the issue from occurring again. I really hope it was either an honest mistake or the manager’s catch on, because that man is stealing. And I’m sorry you were a victim.

 

Also, I think it is great that so many people think so highly of other people – as a former waitress, I appreciate that. But I have worked with some shady people and do not trust them at all (the stealing, someone used to offer to box up leftovers and then spit in them, giving customers full fat dressing when they requested light… some people need to not be in customer service!)

Post # 36
Member
8464 posts
Bumble Beekeeper
  • Wedding: August 2012

I’ve had a bar waitress refuse to give me my change when I ordered food to go. The place was a pretty busy college bar in the evenings, so I’m assuming she just thought I was drunk and wouldn’t notice. After I told her she hadn’t given me my change, she started swearing at me and basically kicked me out, lol. I was stone sober at the time and just wanted some wings! That’s the one and only time I’ve ever called to speak to someone’s manager.

Post # 37
Member
3997 posts
Honey bee
  • Wedding: June 2014

@MsYankee:  I’m with a major Canadian bank that doesn’t exist in the US so I won’t bother posting it for privacy reasons. If you still want to know though, feel free to PM me (:

ETA: I’m glad that the bank reversed the overdraft and that everything worked out!

Post # 38
Member
1878 posts
Buzzing bee
  • Wedding: March 2014

Oh my god.

I used to waitress and I NEVER EVER would do something like this!!!

This is the reason why Fiance and I always put a big line through the “tip” spot on a check if we leave a cash tip. If we do leave a tip on the card, he copies down the tip he leaves on the “customer copy” along with the total amount and keeps it for a few weeks, too.

At my old job, I’d probably be fired for that.

Post # 40
Member
2393 posts
Buzzing bee
  • Wedding: September 2011

Wow, that tip is really hard to read on there.  I don’t think it was done on purpose. 

Bank of America only charges $5 is the overdraft is under $15.

Post # 43
Member
2393 posts
Buzzing bee
  • Wedding: September 2011

@MsYankee:  No, they are horrible! LOL

My DH has TD Bank and he loves them.

Post # 45
Member
230 posts
Helper bee
  • Wedding: September 2010

That is so messed up! I highly doubt it was a mistake– I used to waitress and we had to put in whatever was written as the total under the tip line, even if the person forgot to add in the tip. You can’t mistake an 8 for a 13, thats crazy. And, $6 is a very generous tip.

Glad they are taking care of it for you guys. 

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