(Closed) Waiter helped himself to a larger tip on card! Caused an overdraft….wow

posted 8 years ago in Money
Post # 47
Member
6533 posts
Bee Keeper
  • Wedding: October 2014

The OP has reported it to the restaurant and most likely the manager will use their discretion to determine if the waiter made a legitimate mistake or was trying to steal an extra tip. Just because you can read the numbers sort of legibly on the credit card reciept doesn’t mean that the waiter didn’t type it into the computer or credit card machine wrong. I don’t know what kind of system Wild Wings uses but some touch-screen terminals get so wonky after a few years of waiters pounding on them and the ambient grease in the air, etc, it’s absolutely possible that the waiter had every intention of typing in a 2 and hit a 7 by mistake.  I’ve worked in many restaurants where we in the kitchen would have to chase down a waiter now and then to make sure they really meant to order 18 chicken specials and not just 1.

Post # 48
Member
7382 posts
Busy Beekeeper
  • Wedding: January 2011

Thank goodness for the handheld terminals!  The biggest mistake that can be made by the server is that the total is entered incorrectly, otherwise I enter the tip amount.  No changes by the server once I hit ok.

Post # 49
Member
1471 posts
Bumble bee

@Treejewel19:  The same thing that happened to you in the nail salon happened to my SO’s parents once in a restaurant! They ordered Chinese take-out, but they picked it up themselves. I don’t know how it is for other areas, but around here if you are picking up takeout tipping is nice, but it isn’t necessary since no  one really served you. Well the cashier decided to put a 20% tip on my FMIL’s credit card after she already put some money in their tip jar. She asked why the bill was so high before they even ran her credit card, and the cashier basically went into how they deserved the tip and how it was required! WTF, who knew that tips are now required by law!

Post # 50
Member
1471 posts
Bumble bee

@sugarpea:  I do think that’s just your thinking. What if it were a bigger ticket item that they were overdrafted for? What if someone was charging $200, but ended up getting charged $2,000? I know it’s extreme, but it does happen. We don’t all have a ton of money laying around in our bank accounts. I ususally carry cash, but there have been plenty of times where SO or I have been down to our last $2 in our accounts.

Post # 51
Member
7382 posts
Busy Beekeeper
  • Wedding: January 2011

@beetee123:  +1

I don’t feel comfortable without a cushion, but there are some people who don’t have it for whatever reason.  Money might be tight, and some people just like to have as much money working for them as possible.  Who’s to say whether a cushion of $0.01 or $10000 is enough for someone else?  Also, even with overdraft protection, there can be fees that are charged when it’s utilized.

 

 

 

Post # 52
Member
2336 posts
Buzzing bee
  • Wedding: February 2015

Seeing the pic, I think it was intentional. The tip is smushed but the total is clear as day. FWIW, I have noticed by working in banking that credit unions are WAY more likely to be understanding than banks. I’ve worked for and been customers of both.

For example: BOA charges a $10 fee to transfer money from your account there to your account at another financial instution. This is free at the credit union I currently work at.

Post # 53
Member
2191 posts
Buzzing bee
  • Wedding: July 2014

@Sunfire:  but imagine if that waiter did that small amount 100 times a week. He could be doing that small amount in hopes that no one would notice. It’s easier to steal in small quantities than it is to steal in larger ones. 

Post # 54
Member
5229 posts
Bee Keeper
  • Wedding: March 2012 - Pelican Grand Beach Resort

@MrsTVLover:  What the tip line says is irrelevant. Servers are supposed to enter the amount on the total line when they close out the bill. $8.80 is unmistakable.

Post # 55
Member
1471 posts
Bumble bee

@AB Bride:  I agree. I like having a cushion as well, but at the end of the day what is a cushion defined as? You could have $10,000 sitting in your bank account, and someone could come along, steal your information and spend $11,000. You really can’t always live wondering “what if this waiter adds extra to his tip.” He could have added a ton of money to it. I had a friend spend $4 at a restaurant, she gave a $2 tip, and the waitress changed it to a $20 tip. My first thought was “dumb waitress” to make it that big of a tip on such a small bill, but most people don’t check their bank statements closely these days.

Post # 56
Member
7813 posts
Bumble Beekeeper

@abbie017:  +1. Sounds like the situation was resolved in a reasonable way. If someone was going to steal money, why $5? I’m sure it was just a mistake. Also, a thief probably wouldn’t use traceable electronic sources. 

Post # 57
Hostess
7941 posts
Bumble Beekeeper

@MsYankee:  BofA actually lost considerable sums of money out of my mother’s account twice. They of course credited it back but had no idea during the initial investigation why it was debited or who was actually credited!

View original reply
@MsYankee:  I am a little confused. You said the charge should have been $8.38 but your total is $8.80 on the reciept.

Post # 59
Hostess
7941 posts
Bumble Beekeeper

@MsYankee:  Ah okay! Well the thing is the law is the law. You need to go by the final amount listed, even if say you made an addition mistake. Your receipt clearly states $8.80, no mistaking that!

Post # 61
Member
5486 posts
Bee Keeper
  • Wedding: July 2012

I would certainly think that it was done on purpose. You just can’t trust people anymore. 

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