Post # 1
I was married October 13th. I am still waiting for my wedding photos. Our contract had no date but said balance due upon project completion. We paid our remaining balance (my idea and probably a stupid one) as photographer had said 3 weeks ago that photos would be ready this week (just before Christmas). I have heard no response, but cheque has been cashed (probably shouldn’t have done that, but my husband and I agreed to it together). I know it’s a busy time of year, but they are taking forever and not even updating me on status.
Post # 3
Our wedding was 9/29 and I didn’t get all my pics until Dec 4
Post # 5
I think it’s totally reasonable to email them and just see if you can expect the photos this week as promised.
It’s in their best interest to follow through with the contract – unless they are closing up shop and skipping town, they have no incentive to not hand over your photos – the negative reviews would destroy them!
Post # 6
I don’t know of any professional wedding photographer that doesn’t collect payment in full before the wedding actually happens. That part is not unusual. Most photographers also have very busy Octobers, so it’s not strange that they are catching up. Christmas hasn’t happened yet, and it’s not the end of the week either. I’m not making any particular excuses for your photographer – and it’s up to you as to whether or not you want to be patient or annoyed. 6-8 weeks is usually pretty typical.
If they are busy, and shot multiple events throughout October, November, and even into December all of those clients are emailing constantly asking for updates because they have to have everything before the holidays. If you’re a single person operation, or even a two person operation the amount of time you have to spend updating and responding to everyone also slows down the process. Again not trying to make excuses for them, just trying to give you a little perspective on the other side.
Post # 7
I’m going through the same thing. I’ve asked my photographer a couple times and I’ve been told I’m on the list, then 2 weeks ago I was #2 and I got married 10/6. I know it takes time, so I’m trying to be patient. But I keep seeing posts from people who were married later and already have their pics. Makes me jealous/excited. 🙂
Post # 8
Yes, I would agree with pp that the photographers usually collect full payment in advance of the wedding, so try not to let that stress you out.
I would follow up with him/her. My photog took 6 months to get me my photos..drove me crazy, but we got them and are happy with them. Try not to stress! 🙂
Post # 9
At this point most photographers are probably backed up with the long list of summer and fall weddings. Our wedding was May 18th and we got our pictures in late July. With the holidays coming up it is likely that you won’t get your photos until January or so. I wouldn’t stress about it. A few months is a totally reasonable amount of time.
Post # 10
I’d email to see where they are in the process, but I don’t think that’s actually an unreasonable time to wait because you got married still during the heavy wedding season. I had to pay in full by the wedding day I think so I don’t think you should worry about that part.
Post # 11
i’d be a little annoyed, but the week isn’t over yet, so you still may get them by the weekend. and we also paid our balance before the wedding. with the holidays and everything, your photographer may be busy with holiday portraits and such in addition to other weddings (i know my photographer has been busy).
i got married 9/15 and got my pics right after thanksgiving. i was a bit annoyed with my photographer too. 2 weeks after the wedding she posted some pics in her online gallery. maybe a week after that, i asked when i could expect to see the rest of the photos. i wasn’t rushing her or trying to be a pain, i was just curious (and i also wanted to use my pics for thank you cards). she told me she’d mail me the cd’s and i’d have them by the end of the week.
about 2 weeks later, she told me she lost my address, so i gave it to her again.
2 weeks after that, i still hadn’t received anything, so i asked her if she hadn’t sent the cd’s, then could she e-mail me a few images to choose from for my thank you cards.
5 days later, she got back to me and explained that she had some problems with her burner, so she wasn’t able to burn the cd’s, but the problem was fixed and i would receive my pics right away.
i finally received them a week or 2 later.
i really didn’t mind waiting (and i live 5 hours away from my photographer, so i knew it would take time for my pics to reach me after they were mailed), i was just annoyed that she kept giving me the impression that my pics were on the way when they weren’t.
Post # 12
Thanks 🙂 We had to pay in parts, 25% deposit, 50% on weding day, and remainder at completion. We had 12 day coverage and an SDE. I e-mailed them this week, and I know it is a busy time but I haven’t even seen a sneak peek. I was hoping to buy prints as gifts for the holidays, but not until the New Year now probably. Yes they just shot a wedding on Saturday, they are very busy.
Post # 13
Yes I know what you are experiencing. Ours keeps giving me the impression they will be done too!
Post # 14
Maybe an email or a nice phone call if you are not rushed for them (besides being antsy to see them) just stating that you were wondering if she could provide an update on when she thinks the edits will be complete and you’ll be sent a final cd.
It can’t hurt to mention that you don’t want to pressure but are just excited to share with your family over the holidays if they are ready, if not, just let you know what the status is.
I wouldn’t get annoyed just yet. You don’t necessarily know if she has had other things out of her control happen, she has been sick or whatnot. Does she have a Facebook page or Twitter that she posts her work on?
Post # 15
@continuumphotography: +1 to everything you said. October is a busier month than May and June for many photographers, not only for weddings but engagement shoots because of the fall colors, so it’s not at all unreasonable to still be waiting on your images. You should also consider that Thanksgiving happened in between your wedding and now so I hope they took some time off to spend with their family. I had 5 weddings and 6 engagement shoots in the month of October this year and quite a few more in November so even working 14 hour days not all of those clients are going to receive their images before Christmas.
Post # 16
I just got my photos (like, yesterday) and I was married 9/22. I’m sure it will be worth the wait!