(Closed) Waiting for photos: Should I be annoyed?

posted 5 years ago in Photos/Videos
Post # 3
Member
1116 posts
Bumble bee
  • Wedding: September 2012

Our wedding was 9/29 and I didn’t get all my pics until Dec 4

Post # 4
Member
733 posts
Busy bee
  • Wedding: June 2013

I’d be getting annoyed

Post # 5
Member
10367 posts
Sugar Beekeeper
  • Wedding: September 2010

I think it’s totally reasonable to email them and just see if you can expect the photos this week as promised.

It’s in their best interest to follow through with the contract – unless they are closing up shop and skipping town, they have no incentive to not hand over your photos – the negative reviews would destroy them!

Post # 6
Member
1314 posts
Bumble bee
  • Wedding: May 2006

I don’t know of any professional wedding photographer that doesn’t collect payment in full before the wedding actually happens.  That part is not unusual.  Most photographers also have very busy Octobers, so it’s not strange that they are catching up.  Christmas hasn’t happened yet, and it’s not the end of the week either.  I’m not making any particular excuses for your photographer – and it’s up to you as to whether or not you want to be patient or annoyed.  6-8 weeks is usually pretty typical.  

If they are busy, and shot multiple events throughout October, November, and even into December all of those clients are emailing constantly asking for updates because they have to have everything before the holidays.  If you’re a single person operation, or even a two person operation the amount of time you have to spend updating and responding to everyone also slows down the process.  Again not trying to make excuses for them, just trying to give you a little perspective on the other side.

Post # 7
Member
486 posts
Helper bee
  • Wedding: October 2012

I’m going through the same thing. I’ve asked my photographer a couple times and I’ve been told I’m on the list, then 2 weeks ago I was #2 and I got married 10/6. I know it takes time, so I’m trying to be patient. But I keep seeing posts from people who were married later and already have their pics. Makes me jealous/excited. 🙂

Post # 8
Member
761 posts
Busy bee
  • Wedding: August 2011

Yes, I would agree with pp that the photographers usually collect full payment in advance of the wedding, so try not to let that stress you out.

I would follow up with him/her.  My photog took 6 months to get me my photos..drove me crazy, but we got them and are happy with them.  Try not to stress! 🙂

Post # 9
Hostess
11168 posts
Sugar Beekeeper

At this point most photographers are probably backed up with the long list of summer and fall weddings. Our wedding was May 18th and we got our pictures in late July. With the holidays coming up it is likely that you won’t get your photos until January or so. I wouldn’t stress about it. A few months is a totally reasonable amount of time.

Post # 10
Member
1628 posts
Bumble bee
  • Wedding: July 2012

I’d email to see where they are in the process, but I don’t think that’s actually an unreasonable time to wait because you got married still during the heavy wedding season.  I had to pay in full by the wedding day I think so I don’t think you should worry about that part.

Post # 11
Member
2969 posts
Sugar bee
  • Wedding: September 2012

i’d be a little annoyed, but the week isn’t over yet, so you still may get them by the weekend. and we also paid our balance before the wedding. with the holidays and everything, your photographer may be busy with holiday portraits and such in addition to other weddings (i know my photographer has been busy).

i got married 9/15 and got my pics right after thanksgiving. i was a bit annoyed with my photographer too. 2 weeks after the wedding she posted some pics in her online gallery. maybe a week after that, i asked when i could expect to see the rest of the photos. i wasn’t rushing her or trying to be a pain, i was just curious (and i also wanted to use my pics for thank you cards). she told me she’d mail me the cd’s and i’d have them by the end of the week.

about 2 weeks later, she told me she lost my address, so i gave it to her again.

2 weeks after that, i still hadn’t received anything, so i asked her if she hadn’t sent the cd’s, then could she e-mail me a few images to choose from for my thank you cards.

5 days later, she got back to me and explained that she had some problems with her burner, so she wasn’t able to burn the cd’s, but the problem was fixed and i would receive my pics right away.

i finally received them a week or 2 later.

i really didn’t mind waiting (and i live 5 hours away from my photographer, so i knew it would take time for my pics to reach me after they were mailed), i was just annoyed that she kept giving me the impression that my pics were on the way when they weren’t.

Post # 14
Member
1274 posts
Bumble bee

Maybe an email or a nice phone call if you are not rushed for them (besides being antsy to see them) just stating that you were wondering if she could provide an update on when she thinks the edits will be complete and you’ll be sent a final cd. 

It can’t hurt to mention that you don’t want to pressure but are just excited to share with your family over the holidays if they are ready, if not, just let you know what the status is. 

I wouldn’t get annoyed just yet. You don’t necessarily know if she has had other things out of her control happen, she has been sick or whatnot. Does she have a Facebook page or Twitter that she posts her work on?

Post # 15
Member
622 posts
Busy bee
  • Wedding: August 2014

@continuumphotography:  +1 to everything you said. October is a busier month than May and June for many photographers, not only for weddings but engagement shoots because of the fall colors, so it’s not at all unreasonable to still be waiting on your images. You should also consider that Thanksgiving happened in between your wedding and now so I hope they took some time off to spend with their family. I had 5 weddings and 6 engagement shoots in the month of October this year and quite a few more in November so even working 14 hour days not all of those clients are going to receive their images before Christmas.

Post # 16
Member
2457 posts
Buzzing bee
  • Wedding: September 2012

I just got my photos (like, yesterday) and I was married 9/22. I’m sure it will be worth the wait!

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