(Closed) waiting for response to web enquiries for venues?

posted 6 years ago in Parties
  • poll: how long do I wait for a venue to reply to web enquiry before writing them off?
    1-3 days : (9 votes)
    41 %
    4-7 days : (9 votes)
    41 %
    no longer than 7 days : (4 votes)
    18 %
  • Post # 3
    224 posts
    Helper bee
    • Wedding: April 2012 - Padua Hills Theater

    It’s so hard… if it’s a place you really like then you should just call them. Sometimes emails get lost. Our rehearsal dinner venue never got our original email. When I emailed a second time they got back to me right away. I gave it about 4 days before calling or emailing again

    Post # 4
    1715 posts
    Bumble bee
    • Wedding: July 2012

    Its the 21st century and technology sucks. My venue I had to call weeks later and turns out they frequently dont get the web inquiries that are sent. Unfortunetly a good old fashion phone call is the best.

    Post # 5
    4352 posts
    Honey bee
    • Wedding: August 2013

    I emailed several places to find out about them and only heard back from 1. If a phone number is listed I would call instead. Just prepare a list of questions you have in advance so that you don’t forget to ask them.

    Post # 6
    221 posts
    Helper bee

    I’d say no more than 4-7 days, however when they respond sooner, you’ll realize how much more you appreciate them. For my wedding, the venues, photographers, and DJ’s who didn’t keep us waiting were the ones we ended up choosing. The wait wasn’t the deciding factor, but it does create a good first impression, which I’m sure they are aware of. However, don’t expect replies over the weekends. 

    If it’s a place you’re really interested in, I’d say if you haven’t heard anything in 2-3 days email them again or give them a call. After 5-6 days, if I still can’t get any information, I’d write them off just out of irritation. If they really want your business, they will not hesitate to contact you back.

    Post # 7
    7902 posts
    Bumble Beekeeper
    • Wedding: March 2012 - Pelican Grand Beach Resort

    I would say wait one week and then call them and say that you inquired online, but hadn’t heard anything. A busy vendor will likely answer and return calls faster than emails for inquiries.

    Post # 11
    2416 posts
    Buzzing bee
    • Wedding: September 2012

    Honestly, if I had to wait more than a day or two, I wrote them off. If they can’t respond in a timely fashion then how will they do on my wedding day? I used/continue to use timeliness of response as a big factor in the vendor search.

    Post # 12
    72 posts
    Worker bee
    • Wedding: August 2012

    I had one venue never e-mail me back. I wound up calling them trying to schedule a meeting over the weekend. I was told that she had to check if someone would be available and that she’d call me back, except she never did, and at that point I stopped considering them. My thought was if they were this unresponsive now, what would it be like once they already had my money and it was closer to the wedding. On the other hand the venues I picked I’ve sent e-mails around 10pm and have had the owner e-mail me back within the hour.

    Post # 13
    226 posts
    Helper bee
    • Wedding: August 2007

    I’d expect a reply within 1-3 days.  I personally think 4-7 days is a little too long.

    Post # 15
    399 posts
    Helper bee
    • Wedding: June 2012

    Pick up the phone and call.

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