(Closed) WARNING: Manzanita-Blooms and Branches

posted 9 years ago in Reception
Post # 3
Member
2030 posts
Buzzing bee
  • Wedding: December 1969

Did you pay by credit card? If so you can do a chargeback. You didn’t get what you ordered. Take photos if possible showing the branches next to a tape measure, and also send in your emails showing they agree that they sent you the wrong size but won’t refund your money.

Post # 4
Member
404 posts
Helper bee
  • Wedding: October 2009

i agree, you should dispute the charge if you used credit.  Not good customer service at all!

Post # 6
Member
3285 posts
Sugar bee
  • Wedding: November 2009

I’m sorry this happened to you =( 

I used them as well, but I ordered the small ones and got the small ones…

Post # 9
Member
404 posts
Helper bee
  • Wedding: October 2009

If they felt the ‘natural variation’ would be that big a difference, they wouldn’t even offer the smaller size….you know what I mean?  Maybe you can ask them to pay the difference…..like, bill you for the smaller size and refund the difference? 

I think that if their version of ‘natural variation’ means they would send you branches that would normally be considered a smaller size they owe you that courtesey. 

Post # 12
Member
3285 posts
Sugar bee
  • Wedding: November 2009

rah!  why did that post twice?  sorry about that =(

for the pic with just one centerpiece in it, I did have two branches.  The other centerpieces have just one – I added some floral foam in the planters to add height since they were small branches…I think it makes them look a little taller =)

Post # 14
Member
3285 posts
Sugar bee
  • Wedding: November 2009

I hadn’t made plans for the branches after the wedding – I think that could be arranged!

The topic ‘WARNING: Manzanita-Blooms and Branches’ is closed to new replies.

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