(Closed) Was I taken advantage of at the salon?

posted 3 years ago in The Lounge
Post # 47
Member
46 posts
Newbee
  • Wedding: January 2018

westybound :  That’s definitely not what you had asked for, and nor is your hair extra thick or extra long so you shouldn’t have been charged the “colour” price as well. Can you go to the salon she works at and get it sorted face-to-face? I’m not sure if it’s all different where you are, but if you were unhappy, the salon should redo it for no extra cost as well as give you money back for incorrect charges. A salon I used to work at had a couple of stylists who would charge out extra to clients so their statistics and commission would look good. They didn’t give our reciepts either. It was so horrible, I caught them out a few times but it didn’t matter what I said, they didn’t stop.

Sorry this has happened! It’s so hard going to new stylists for the first time. People are so cheeky sometimes.

Post # 48
Member
46 posts
Newbee
  • Wedding: January 2018

westybound :  Also – the stretchyness is from the lightener. It happens very often and is common, just don’t brush it when it’s wet, give it a comb instead if you can. Chemically processed hair loses elasticity and strength from loss of keratin, but it should be fine considering it was only done once and you had virgin hair 🙂 Don’t stress!

Post # 51
Member
46 posts
Newbee
  • Wedding: January 2018

westybound :  Yeah that’s a fair call. Is she a Rent-a-Chair stylist or is she representing the whole salon? If the latter, you can request that someone else does it 😛 If that’s not a way to show her you’re unhappy.. Hehe

Post # 52
Member
4258 posts
Honey bee
  • Wedding: February 2009

if it is stretchy you need a protein treatment or 2.  Then once a month.

 

I think your hair looks pretty actually.  But you need to love it, not me.

Post # 54
Member
1262 posts
Bumble bee

It’s been said, but I agree that what you received is definitely not what you paid for. I’d go back to the salon and try to work it out. It’s understandable that you don’t want them to touch your hair again, but they should be removing that balayage charge.

Post # 55
Member
362 posts
Helper bee

westybound :  you have to use olaplex to look after the treated hair. She should have sold something to you like that while at the salon. I’ve been getting this hair style for years now and follow this routine.

Post # 56
Member
326 posts
Helper bee

Can you go down there and talk to her? That’s what I’ll do. I find it hard to get through salons and if she works at one, that’s probably why you haven’t heard back. If she doesn’t respond or give you a good answer, dispute it with your bank. 

Post # 58
Member
406 posts
Helper bee
  • Wedding: September 2012

Time to talk to the manager/owner of salon. You can try one more time to tell her that you have no desire for her to fix it. If that’s doesn’t work; time to escalate. 

Post # 60
Member
125 posts
Blushing bee
  • Wedding: July 2017

I’d stop texting and go straight to the salon, to either the manager or the owner. Show them the texts and just explain that you don’t trust her to touch your hair again. 

It’s easier to skive away from real answers when someone is just responding to texts. That’s insane. I’m sorry, Bee.

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