Post # 1
So I’m shopping around for photographers and my standard email ss usually “Hi, my wedding is xx date at xx venue and I would like to know more about your wedding packages or prices for wedding day coverage.”
Anyways, there was one photographer that I was really hopeful about, her photos looked great, and she appeared to be on the upswing in terms of talent, her “starting” at price on her website was on the low side for the quality of her work and the area that we live in.
I emailed her, and she took nearly a week to email me back with quotes, which I suppose isn’t so much of a big deal but I had way faster responses from other photographers.
The thing that has me sour however, is that she included an “article” with her email about why photography costs so much! I didn’t try to negotiate or low ball her, and I honestly just wanted to know what her prices were.
Am I being overly sensitive or would this rub you the wrong was as well?
Post # 3
Not really rude, but I would be offput. Maybe she’s had a lot of grief for her prices and has just had it
Post # 4
I think you’re being overly sensitive. She had probably just gotten used to people asking her that question and has started automatically including the article.
Post # 5
i’d be seriously put off by the article as well as the delay in getting back.
my videographer, for example has never taken more than an hour to get back to me and i love him for it!
Post # 6
I’m a newish photographer and I undercharge a lot. Every time I change my prices I always feel like I need to validate the change to my clients.
I certainly don’t think what she was doing was rude, I actually think she was trying to be helpful and really wants you to book with her. She’ s just afraid her prices will scare you off.
Post # 7
I think it was rude. It’s like she’s schooling you on why you should pay $$$ for photography when you just want to know what her prices are at all.
Post # 8
@Tphan: That would not offend me at all.
Post # 9
@Tphan: I understand that people get busy, but I think I’d be a little annoyed that it took almost a week to simply say, “Thank you for your interest. Attached you will find a list of my prices/packages and what each package includes.” I also think the article was completely unnecessary, though, as others have said, she may just be tired of getting the “Why is wedding photography so expensive?” question.
Post # 10
- Wedding: March 2012 - Pelican Grand Beach Resort
This may just be part of her standard email signature. Many photographers i looked at on their prices and packages page didn’t actually have pricing information (other than a starting at point, maybe) but did have a long diatribe about the “investment” you’re making.
Post # 11
At little bit off putting, but not rude really. It sounds like she probably has people question her prices a lot and feels the need to validate her business. I don’t think it’s personal.
Post # 12
Thanks for the opinions so far! I’m definitely not taking it personally, and I’m actually more concerned about the long delay in replying actually. I still have a few questions so I’ll see how she answers them before I write her off 🙂
Post # 13
Meh, I wouldn’t be too worried about the delay, either. It’s frustating, but it’s getting to be the busy season for weddings. Perhaps she’s been busy.
Post # 14
Not really rude but it seems unprofessional.
Post # 15
I wouldn’t think anything of the article, nor would I really think anything of the delay. If you were an existing client with a pressing matter, the delay would be unacceptable, but since you’re just gathering information, don’t think too much of it. The photographer might have been sick, extremely busy, dealing with a personal matter, etc.
Post # 16
The article seems troubling to me. I never questioned how much my photographer charged because I could clearly see she was worth it. It seems a little passive aggressive at best.