(Closed) Wedding Cake Headache!!!!

posted 10 years ago in Food
Post # 3
Member
536 posts
Busy bee
  • Wedding: September 2018 - The Desmond Hotel in Malvern, PA

Can you research any other bakers?  No matter how much you love the taste and prices of the first baker, I say keep moving if they have bad customer service.  It is not worth the stress of dealing with a jerky vendor, and if there are any problems on the wedding day who knows how they’ll respond.

It sounds like the only thing you’re really sold on about the second vendor is the cake stand….. if you know what it looks like is there any way you can recreate it yourself?  There are so many cake stands out there, you are bound to be able to find something that you can DIY to make more beautiful!  Or perhaps an Etsy vendor or local artist can recreate it for you.  Might be worth the expense if you then get to keep it after the wedding.  But if you aren’t crazy about the taste of baker #2s cake and their prices are so high, I’d definitely continue your research.  

Where are you located?  Perhaps you can post on your local board and see if there are any other good recommendations! 

Post # 4
Member
170 posts
Blushing bee

I would say go with Vendor 1 unless they have a history of complaints, not delivering, etc.  Google them, ask for references, and look them up on the BBB.  If they deliver but are just gruff, I would say it doesn’t matter too much.  You really wont spend much time talking to your baker and you can appoint someone ‘tough’ to run intermission.  I think you can definitely DIY a cake stand you will be happy with just make sure the base is sturdy enough to meet the vendor’s requirements.

http://www.cristalier.com is a good source for crystals btw.

Post # 5
Member
202 posts
Helper bee

i vote for going with the "to die for" cake, so vendor #1 (as long as they are reputable as mentioned above).

Post # 6
Member
735 posts
Busy bee
  • Wedding: January 2009

I wouldn’t go with both vendors, it won’t match and things may get a little akward. I saw go with vendor #1. If the cake doens’t look the way you want it to, maybe your florist can "spruce" it up

Post # 7
Member
158 posts
Blushing bee
  • Wedding: March 2009

See if you can find a few other brides who have used vendor #1 and talk to them and see if the customer service was a problem for them. If they all say that it worked out fine, then go with vendor 1. Because really, a cake is meant to be eaten and not looked at.

Post # 8
Member
18 posts
Newbee
  • Wedding: September 2018

I vote for vendor 1 as long as their customer service is not too terrible.  Your guests will be eating off of plates, not the cake stand, so they will not notice the cake stand as much as the taste. 

Post # 9
Member
115 posts
Blushing bee
  • Wedding: November 2009

I don’t think I could say no to chocolate cake with peanut butter mousse! Whenever you have something chocolate and peanut butter-y, you will remember your wedding day! I understand the cakestand dilemma, but I’m sure that having a delicious cake will remain in your memory for much longer than an amazingly blinged-out cakestand.

Post # 10
Member
39 posts
Newbee
  • Wedding: August 2008

I would say go with the cake that tastes better. You might be in love with this stand but the thing your guests will appreciate is the yummy cake and cupcakes!!! If you can’t live without the stand you could go the route of cake from #2 and cupcakes from #1…you said you would have to pay extra delivery fee……but you are saving $2 per cupcake so I think it would be worth is to pay another delivery fee as long as it is still less than the $3 less yummy cupcakes. Good luck!!!!

Post # 11
Member
471 posts
Helper bee
  • Wedding: September 2008

MsAnnaBanana,

I could never go with a vendor (vendor #1) who has horrible customer service, especially if it is exhibited prior to my even booking with them. They should be trying to attract you for business and if it is bad already, it can only get worse once you book them. What if something were to go wrong before or during the event? What would you do if you had this vendor? These are things to think out.

If given a choice, I would go with vendor #2 if it is within your budget. If not, see if you can stretch your budget here and cut somewhere else. OR you can try looking around a bit more. 

Post # 12
Member
508 posts
Busy bee
  • Wedding: December 1969

Vendor #1, as long as there are no complaints and they are responsive, but only because scrumptious cake + fab prices = winning combo.  As others have mentioned, GREAT wedding cake (or cupcakes) will be far more memorable than the fancy cake stand.  That said, if #1 isn’t responsive or reticient to give references, go find vendor #3!

We just picked our baker this week and it was a tough call, especially since the two frontrunners came in with quotes $5 apart.  That’s right, a whopping $5.  Ultimately, taste won out and we couldn’t be happier.

 

Good luck! 

Post # 13
Member
402 posts
Helper bee
  • Wedding: November 2008

go with taste. thats the point of the dessert…the baker isn’t your friend, so as long as they are doing their job overlook their less than friendly demeanor.

as for the cake stand- no one and i do mean no ONE will think anything of your cake stand….very few will even notice it and it honestly won’t be one of those details that anyone will gush over.

no one will utter: 

"omg! did you see the cake stand? thats to die for"

maybe you could focus on picking a cake design that wows you as much as the cakestand. thats what i would do.

GL!

Post # 14
Member
63 posts
Worker bee
  • Wedding: December 1969

Depends on what you mean by awful customer service.  If you just don’t like the people, well- it isn’t like they will be at your wedding.

I’d go with taste.  That’s what your guests care about.

I’d try hard to find a cupcake stand elsewhere that makes you happy.   

Post # 16
Member
471 posts
Helper bee
  • Wedding: September 2008

MsAnnaBanana,

Glad there was some progress! AWESOME score at Marshall’s. I love that store and I find the strangest yet wonderful things in there. I always pop in because you never know what you might find. It’s a definite hit or miss. I also love checking out Home Goods and Ross though I must say Marshall’s and Home Goods has the best stuff.

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