Post # 1
Hi Bees!! So I ordered my dress today( Casablanca 1995) yayyy!! The problem comes in because I think I may have been measured incorrectly. I am getting the custom hem with the dress because if the details at the bottom. I was originally going to order at another store but due to bad customer service I decided to order from another. The first store measured me from the hollow of my neck to the hem. The second store measured me from the top of the dress ( it’s a tube top) to the hem. When I told them I had been measured differently elsewhere they insisted they were doing it correctly. I am really confused/ worried bc most of the things I am finding on the net state that the hollow to hem is the correct way.insight ladies.. I’m so worried that my dress is going to come in inches short because of another perons mistake!!
Post # 3
@Sanola831: I am definitely not an expert, but I have researched that whole hollow to hem thing a lot. I ordered the casablanca 1995 too. I tried to email Casablanca directly, but they never replied to my emails. But anyways, the second shop’s measurements don’t seem right…I am pretty sure it is from the hollow of the neck (the little dimple at the base of your neck) to the hem. Good news is…you ordered today so they can change it if it isnt correct….
maybe you can email these links?
Anyways, hope that helps. I am so sorry that you have to deal with all of this!
Post # 4
Did you order the gown from a store?? I really love the dress- what color did you get?
Post # 5
I did not get the same dress as you, but I did get a dress that required a hollow to hem measurement (allure 8857). I was definitly measured from hollow (base of neck). I would call and argue your point as soon as possible because the result could def. be a little short.
Post # 6
So your dress was a tube top too, correct? I guess what I was trying to figure out was if my dress actually required a hollow to hem measurement or if they could just measure from the top of the dress to the floor. Any suggestions on what I can say or how I can approach this when I give them a call Tuesday? (they are closed Tom;( ) Thanks so much!!