(Closed) Wedding dress quality issues- Need advice!!

posted 4 years ago in Dress
Post # 2
530 posts
Busy bee
  • Wedding: July 2015

it sounds like the boutique is to blame for the first point, but for 7k, a gown ought not to have the second two issues. i would definitely raise it with them and see what they say.

Post # 3
472 posts
Helper bee
  • Wedding: October 2015 - Drury Lane Oakbrook


txbride3:  You bought a Lazaro, so you have every right to demand a perfect dress.  Talk to the boutique.  If they won’t help you, go directly to the designer.

Post # 4
2156 posts
Buzzing bee
  • Wedding: July 2012

Wow, this doesn’t sound normal at all. My dress was wayyyy cheaper (<$1000) and has beading, and none of the beading came off all through the wedding, and I was pretty hard on it.  <br /><br />Do you have any pictures? I would definitely follow up with the boutique about this.

Post # 5
70 posts
Worker bee
  • Wedding: September 2013 - Tuscan Farmhouse

I wore Lazaro. My dress was label size 8 and I’m usually size 4. It was still a little big but 6 would have been too small. I had no issues with mine but I must say I didn’t really inspect it too closely and it’s mainly lace not heavily beaded. I would let the store know you’re disappointed and address the issues as you did here. I have a bridal store and I would certainly do everything I could to rectify it so hopefully the store has good customer service. Don’t stress too much before you talk to them. Have you shown the dress to friends/family to see if they see the same issues?

Post # 6
1220 posts
Bumble bee

My daughter wore Lazaro.  There were no issues with quality at all.  They do seem to run extra small so the size they recommended would not concern me as much.  I would definitely contact the bridal shop first and then Lazaro direct if needed.  I’m sure one or the other will take care of your issues.  Try not to worry!

Post # 7
2523 posts
Sugar bee
  • Wedding: July 2014

Lazaro is a really expensive designer- I feel like there shouldn’t be issues like that.  However alterations can take care of those problems, but it will cost you.  Maybe if you talk to the salon they will be will to give you a break on alteration costs.  If that doesn’t work, perhaps a designer of that caliber will fix it.    

My dress was also much less expensive (2k), and it didn’t have these issues.  It was WAY big on me at top, but fit perfectly at the hips.  Alterations can do amazing things though.  All the seams were perfect, and the beading looked flawless.  There were a couple threads sticking out, which was easily fixed.  My seamstress double checked every single bead before my wedding.  Many of the beads have to be taken off and re-applied anyways to alter the dress and even to press it.  

Post # 8
2734 posts
Sugar bee
  • Wedding: May 2014

It doesn’t sound like the quality of a Lazaro.  I would definitely say something.  The beading shouldn’t be falling off & the seams should be even.

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