Post # 1
I sent my Vera Wang Farrah to be cleaned and preserved at the Wedding Gown Care Specialists in Minneapolis. My dress suffered significant damage, and they said the damage was because of the way the dress is manufactured. All of the edges have significant fraying on them. They suggested I take the dress back to Vera Wang and complain. Their excuses were appalling because brides everywhere have been wearing and getting Farrah cleaned without this error. It was an extremely heart breaking experience because I loved my dress very much.
Post # 2
I am so sorry to hear about your dress 🙁 I live near MPLS so thanks for the warning to avoid them.
Post # 3
shanschultz2: No! That is awful, I’m so sorry that happened to you. The tulle and organza that Vera uses are very delicate and can’t be typically treated like other gowns! Can you call your Vera Wang store, ask for them to look at it and determine that it was improperly handled? Get something written up on what exactly. After that, I would go back to your cleaner and demand they compensate you for messing up your gown. There’s nothing to do about sentimental value… but there is always small claims court.