(Closed) Wedding Officiant not returning calls and emails

posted 4 years ago in Etiquette
Post # 2
Member
982 posts
Busy bee
  • Wedding: City, State

Are you sure she’s not on vacation? It is August after all. Sick? 

Post # 4
Member
1992 posts
Buzzing bee
  • Wedding: October 2018

Give her a deadline of a week, if you have that time.  If she doesn’t respond by that deadline, then get a new vendor.  Her well being not withstanding, professionals return calls and/or leave messages so clients can stay informed.  Unless she’s physically unable to respond, this would be a big red flag to me.

Post # 5
Member
732 posts
Busy bee

I agree with sablescorpion22.

Set a deadline, send her a email letting her know that what date that is, and if it passed you will assume she’s not available. Always best to cover yourself with a paper trail just in case.  Granted it was years ago, but when my husband and I had our first wedding I spoke to several cooks about cooking our wedding dinner and a few of them very quickly said they couldn’t or told me they weren’t sure. So of course I just moved on and booked someone else. I’m still shocked at how everyone one of the cooks that ‘wasn’t sure’ or said they weren’t available contacted me from 1-3 weeks before the wedding stating they needed to get in touch with me to finalize the plans for my wedding. My assumption is they had cancelations and wanted to fill the date. Still shake my head that this happened.

Post # 8
Member
1992 posts
Buzzing bee
  • Wedding: October 2018

View original reply
katiemc28 :  

Honestly I think a week is overly generous.  She’s a business person, in an industry where most of your business comes through word of mouth.  Therefore she should be a professional and a professional DOES NOT leave clients in the dark, I don’t care what the situation is, unless of course, she’s incapacitated.    If she’s too busy with current clients that means she’s too busy to cater to you so move on.   Also, if this is a symptom of growing pains for her business then she needs to have the wherewithal to hire help.  Hopefully, its nothing at all and you can use this to negotiate a discount.  Hey its worth a try!laughing

Here’s a tip to avoid this in the future, when booking vendors inquire as to the best way to stay in contact (email, text, etc.) then ask for a reasonable response time.  This puts the onus on the vendor since he/she gave you that time.  This actually should be in the contract but if not, get that stated in some other written form.  Good luck Bee!

The topic ‘Wedding Officiant not returning calls and emails’ is closed to new replies.

Find Amazing Vendors