(Closed) Wedding Paper Divas Sucks!

posted 9 years ago in Paper
  • poll: Did you experience problems with Wedding Paper Divas?

    YES! They suck!!!

    No, not at all, my expereience was flawless.

    No, I am smart and talented enough to DIY my invites.

  • Post # 17
    Member
    216 posts
    Helper bee
    • Wedding: June 2012

     

     

    @19801111:

     

    I ordered my invites, RSVP cards and Thank You cards and they all look gorgeous and came much faster than expected. Customer service was outstanding when I called to discuss changes that I wanted to make (extra line added) and the proofs were easy to do.

    I’m not sure what you were printing yourself?  I’m planning to hand address all of my invites. Their prices are extremely reasonable compared to other invites I looked at…

     

    I dunno, I had a terrific experience and HIGHLY recommend them

     

    Post # 18
    Member
    240 posts
    Helper bee
    • Wedding: March 2012

    Wow… sorry to hear about your issues. I ordered my STDs from them. Didn’t have any issues.

    Post # 19
    Member
    4149 posts
    Honey bee
    • Wedding: November 1999

    I had a great experience with them.

    Post # 20
    Member
    114 posts
    Blushing bee
    • Wedding: November 1999

    I had an awsome experience, they were very helpfull and delivery was super quick. Quality was great, we have gotten a lot of compliments on our STD magnets.

    Post # 21
    Member
    549 posts
    Busy bee
    • Wedding: August 2012

    They’re awesome. Got my invites in a week and I love them.

    Post # 22
    Member
    1 posts
    Wannabee
    • Wedding: July 2012

    We ordered our invitations from them and they turned out really well. We both loved the textured paper and the colours are very crisp and look more expensive than they are.

    They had an excellent selection and even sent us five free sample invitations when we were deciding. The five samples came in a a large folder that had sample cards of all the colours and textures of paper they offer.

    We live in the UK and their international shipping charge was very reasonable. Our invitations came on time and were flawless.

     

    It seems maybe you did have a ‘fluke’ experience. I am sorry that did happen.

     

    We are holding a reception in Canada, where I am from, and we will be using Wedding paper divas again.

     

    Post # 23
    Member
    786 posts
    Busy bee
    • Wedding: December 2014

    I had a fine experience with WPD. My brother got his rehearsal dinner invites from them and I got some thank you notes that I really love.

    I would never use them for my wedding invitation as we were looking for something a bit more tailored/couture and higher quality (we ended up going with a fabulous letterpress company – expensive, but totally worth it and pretty much created by hand), but I would probably use them again for thank you notes.

    For our rehearsal dinner and STDs we use minted.com. They are a really good company as well. Their customer service was a little curt at times – I felt they could have been a bit nicer – but I think they have neat designs that are a little different than other things I’ve seen.

    Post # 24
    Member
    1040 posts
    Bumble bee
    • Wedding: November 2012

    I’m so sorry you had a bad experience, that sounds very frustrating.  It looks like you posted this two months ago, did they ever give you credit for the shower invites you wanted?  I would have bluntly asked.  🙂

    I just bought STD magnets from them yesterday because they were having a one-day 40% off sale.  I don’t even have our engagement photos yet, but it turns out they will allow you to purchase things and send the picture later (they just hold the order).  Between emailing them and calling them, I’ve had great customer service. 

    Post # 25
    Member
    4464 posts
    Honey bee
    • Wedding: June 2010

    I’m also surprised to see this.  I’ve had several wonderful experiences with Wedding Paper Divas and Tiny Prints.  I even recently wrote an email to the CEO of Tiny Prints and got a lovely email in return.  Think their customer service is awesome too.  I’m a loyal customer.

    Sorry to hear you had a bad experience :/

    Post # 26
    Member
    549 posts
    Busy bee
    • Wedding: August 2012

    I got a handwritten note from the customer service rep I talked to about my order.  I was pleasantly surprised.  That’s what I call customer service! I would order from them again and recommend them to my friends as well.

    Post # 27
    Member
    1765 posts
    Buzzing bee
    • Wedding: September 2012

    I had a great experience with them so far! I’m ordering from them in the future as well.

    Post # 28
    Member
    123 posts
    Blushing bee
    • Wedding: May 2012

    I had 2 fantastic experiences with them!  We ordered our Save the Date postcards from them and accidentally ordered 150 when some of our guests live together and we only really needed 90.  We called on the phone and they quickly adjusted it and refunded the money instantly.  When they came in they were high quality, beautiful and received many compliments.

     

    Because of the fantastic service, we ordered our entire invitation suite from them.  They let us customize wording and helped us align everything.  Sure we spent almost $800 because they were letterpress, but we got 10 free of each item in a little envelope that said they noticed they printed more than our order required so to enjoy the free items compliments of WPD.  The cards were thick, ecru was the proper ivory color, and the envelopes had a beautiful burgundy liner that matches our theme.

     

    We plan on ordering rehearsal dinner invites & thank you cards with them because we are so happy with the quality and service.

     

    They let you order free samples of everything and those samples come with the envelopes, pocket folds, orliners so there is no excuse to not know what you’re getting into when you order with them.

    Post # 29
    Member
    650 posts
    Busy bee
    • Wedding: May 2012

    I had a good experience with them for our STD’s. We were able to feed the envelopes through a printer…

    I’m sorry this happened to you 🙁

    Post # 30
    Member
    5517 posts
    Bee Keeper
    • Wedding: December 2019 - Paris, France

    Could you maybe see if a professional grade printer (kinkos or something) would work better?

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