(Closed) Wedding Photographer Deposit Refund

posted 5 years ago in Photos/Videos
Post # 2
Member
1029 posts
Bumble bee
  • Wedding: June 2017

Eeessshhh…you paid without a contract? How much was your deposit? She doesn’t sound like someone I would trust to shoot my wedding..

Post # 3
Member
1552 posts
Bumble bee
  • Wedding: April 2016

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cb2017 :  Are all of your prior conversations in email, text, or written form? If not, it will be your word against hers. I would talk to a lawyer and consider small claims court.  How much was the deposit? Do you have the proof from your bank showing she cashed a different amount? 

Post # 6
Member
1029 posts
Bumble bee
  • Wedding: June 2017

This may just be me…but I would write an awful review on Yelp, Facebook, or whatever other social media platforms she’s on. Did you find her on Wedding Wire or The Knot? Those places are gold mines for vendros. That may get your money back.

Post # 8
Member
1552 posts
Bumble bee
  • Wedding: April 2016

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cb2017 :  Refrain from any reviews until a final word on the refund. 

I would respond. “I am sorry but there are several decrepies to what we agreed too.” then list each nicely, also then say “Please see the attached emails showing this”… that way you can show her you have proof of said conversation. Be sure no where in those emails she stated the deposit was not refundable. 

Then state, given the decrepies, incorrect noted deposit, and no prior notice that this deposit was not refundable, this is not a valid contract between us. Please refund our $240, we feel ___ months was quite long to wait on a contract, and this one is not what we discussed. 

Wait for her response, REMAIN calm. You have to keep a level head, drama will not help you. 

If she declines to refund your money, decide if you want to seek a small court claims – look into the cost of that. 

** You stated you now have a family friend doing your wedding photos. Please say you signed his contract before any deposit was given? The deposit was clearly noted on this contract? Also, he has done many, many weddings before?

Post # 9
Member
1552 posts
Bumble bee
  • Wedding: April 2016

…Just saw your update… =)

Post # 10
Member
656 posts
Busy bee
  • Wedding: October 2017

A deposit is a deposit. Like it or not you’re not going to get it back in all honesty unless you go to small claims court (the probability of this is high as most deposits are to protect the VENDOR from being cancelled on last minute, they are not to protect you). Going to small claims court is a waste of your time for that amount.

Regardless of what she did she booked working time off on her work schedule for you. You’ve decided not to use her that means she has to find other work in that time slot, she may not be able to find other work in place of your wedding, that is her insurance. Considering you only lost $240 I would assume this is a case of you get what you paid for. Take this as a lesson learned and do your due diligence next time around. 

Post # 11
Member
1029 posts
Bumble bee
  • Wedding: June 2017

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cb2017 :  Call her. I personally wouldn’t wait for her to email me given her history.

Ah, that sucks. Photos are so important! I work in publishing, so I’m using a woman that I’ve known for years. She’s does great work and is giving us deal.

Good luck!

Post # 13
Member
656 posts
Busy bee
  • Wedding: October 2017

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cb2017 :  you still cancelled and paid a deposit without signing a contract. You know what that means? You handed over money without getting an immediate receipt or proof. regardless, did you ask if the deposit was refundable before you paid it? Probably not. 

Even if she didn’t hold up to her end of the bargain the very definition of a deposit is non refundable, it’s a promise the balance will be paid later. 

A court isn’t going to find you justified in asking for it back unless she absolutely failed to show up to an agreed upon appointment for photos or something along those lines. You don’t have any proof she failed to provide her services just that her communication was lacking but you gave her money anyway. Every deposit we’ve made me got a receipt for right away, that alone should’ve tipped you off. 

Post # 14
Member
8674 posts
Bumble Beekeeper
  • Wedding: July 2016

Ok so on the one hand.. I really hope you get your deposit back, she sounds like a nightmare!

On the other, I’m glad it was only $240.. I know that is far from nothing–I’d be so angry if I lost that much, but some deposits are in the thousands (my photographer had us pay 50% deposit!) so at least there’s a small silver lining.

Fingers crossed it all works out for you!

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