(Closed) Wedding Photographer – Signs of Flakiness?

posted 8 years ago in Photos/Videos
Post # 3
Member
101 posts
Blushing bee
  • Wedding: March 2011

These signs would certainly raise red flags for me. I think that a vendor’s response time to emails really reflects on how professional they are and how much they value your business. I’d start looking for another photographer if it were me. 

Post # 4
Member
232 posts
Helper bee
  • Wedding: December 2010

I would be a little worried too. If they are truly professional, then they would respond to your emails in a timely fashion esp. if they are trying to get your business. I would start looking at other photographers too just to be safe.

Post # 5
Member
1871 posts
Buzzing bee
  • Wedding: February 2011

Look at this hypothetically from the other side: if YOU had your own business and a client was emailing you, wouldn’t you respond promptly?

I personally don’t have time for people that don’t have time for me, especially when I’m forking over a lot of money, so I suggest that you go ahead and keep emailing them, but start perusing other photogblogs in the meantime. There are so many these days I’m sure you can find another that you’ll like.

Post # 7
Member
7300 posts
Busy Beekeeper
  • Wedding: September 2012

I agree with PP’s. I don’t have time for someone who doesn’t have time for me. Did you give them a budget? They are probably trying to hold out to see if someone with a bigger budget comes along for that date since it is going to be as popular as 11-11-11 next year. I would move on to another vendor if I were you.

Post # 8
Member
4137 posts
Honey bee
  • Wedding: May 2011

if this is how he’s treating you before he has your money, while he’s still trying to win you over, it’s only going to get much worse!

Post # 9
Member
405 posts
Helper bee
  • Wedding: October 2010

Just an FYI…most of the time these are not photography companies…they are middlemen.  For example…you pay them $1000, they keep half of it and call up someone from their roster of photographers and pay them $500 to shoot your wedding.   Somtimes you don’t even know what photographer you’ll get on your wedding day what their skills are.

This very thing happened to my friend who less than 6 weeks before her wedding found out that the photographer she THOUGHT she had for the 10 months leading up to her weddnig had been changed on her and replaced with someone completely different. She would have found this out ON her wedding day had she not been proactive and contacted the company to confirm details.

As my photographer friend likes to say…”Hire a person, not a company….Just please please please hire a human being.  Meet the guy or gal, and talk to them. If you like them, and their work, then spend the money.’

You should also check the Better Business Bureau before you hire any vendor. It could save yourself some BIG headaches down the road.

Post # 10
Member
955 posts
Busy bee
  • Wedding: April 2011

I HATE how some vendors take awhile to get back to you, as well as when they constantly call me when I only emailed them for some basic info. But I have to go against PP, I have to say emailing any vendor on a daily basis, I think, is being too pushy. I am one of the most impatient people EVER! But you have to give them time to respond. Just like you are interested in them so are many others, and they are running a business. Yes they need to respond in a timely manner, but nagging them on a daily basis is too much. Any vendor I have talked to always kind of “holds” our date while we are talking / negotiating. If I am reading your post correctly it only started taking them longer to respond after you were emailing them daily ? Not to be mean but that might have turned them off to being your photographer. I give vendor at least 2 days to respond and even try to wait a few more.

Post # 11
Member
1269 posts
Bumble bee
  • Wedding: January 2011

What is awhile?  More than 2 days or 3 at the most?  I sit at my computer all day so it’s easy for me to answer emails daily and while I appreciate fast responses from vendors, within 2-3 days is reasonable.  More than that and I would move on.  They don’t sit at their computer all day but should probably check emails every 2 days.  Do you want them answering emails 24/7 or editing your photos?

Post # 12
Member
8 posts
Newbee
  • Wedding: February 1999

This is a toss up for me, on one hand the vender requires clients to stay afloat, on the other hand they require clients they can work with. The daily checking in emails may have deterred this vender from accepting your request. I have read and understand some of the other posts here stating “imagine how they are going to treat you after they have received your money” but on the flip side look at it from the photographers point of view .. “imagine how difficult and demanding this bride will be once she has paid her money”

This is still a very very busy time of year for some photographers and it’s not unheard of that there will be periods of time between emails that you feel is excessive.

Why not forgo the email route and request a meeting at which time both parties can meet face to face and determine if this can result in a great working relationship. I think too many people book their photographer on images alone, sure images are important but finding a photographer/s that you can feel comfortable with through out your entire wedding day is every bit as important (if not more important). This plays out the same way when photographers are deciding on taking clients. Some photographers will do you a favor and actually not take your wedding if they feel there will be tension between them and you. Never take it personal they are actually doing you a favor!

Email is such an impersonal form of communication that you can gauge very little from it. Do the F2F and then reevaluate IMO.

Post # 13
Member
10366 posts
Sugar Beekeeper
  • Wedding: September 2010

You’re emailing them DAILY and you haven’t signed a contract? That’s pretty excessive, in my book. They may just be backing off and reconsidering if they want your business. Honestly, I hear photogs really try and back away from brides that will clearly be high maintenance (not that you ARE but if you are emailing that often, you are probably going to come across that way). If they spend the next 9 months or whatever having to set aside time to constantly email you, that cuts a huge chunck of time they could be devoting to other clients. It drops the amount you are paying them hourly dramatically, if that makes any sense.

Consolidate your questions. Don’t email them every day.

Post # 14
Member
3041 posts
Sugar bee
  • Wedding: May 2010

It may take them a few days to get back to you, not because they’re ignoring you, but they’re probably really busy. I do my best to reply to clients within the same day. Sometimes, I get a lot of emails all at once (if I put up a new ad, busy season, etc). Plus editing other clients’ pics & meeting with clients & out on photo shoots. Even business owners take a day off now & then too. They do reply within a few days, which is good & doesn’t sound like they’re being flaky.

Also, if you’re emailing them daily, they may be backing off. I completely agree w/ @crayfish – they might see you as “high maintanence”.

I strongly recommend not going with a company who has multiple photogs. Even if the specific photographer you want is in your contract, they can still change it (like if they’re not available, they’ll send someone else). You don’t know which photog you’re going to get. You can request one who does the style you love, they say “sure we’ll do our best”, but the one who comes is someone else or new-ish to the company & shoots in a different style & you hate that style. Just heard lots of complaints about this. Go with an individual photographer, or a team, not some company.

Post # 16
Member
1000 posts
Bumble bee
  • Wedding: September 2009

Hey Doxie, have you considered that they might have already booked the date? Did they ever get back to you and say it was available? I try to get back to every inquiry within 24 hours, even if it’s just to let them know I’m booked and refer them to someone else. However, I do prioritize my existing clients as well as potential clients over sending these courtesy emails. I’m just saying, it’s possible it just slipped through the cracks and it’s nothing to do with you…

Or of course like Crayfish said, it’s also possible that, in your excitement, you just sent the wrong impression. I also shy away from brides I think are going to be super-high maintenence ๐Ÿ™

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