- 2 years ago
- Wedding: October 2017
I wanted to know your opinion on a situation we are having regarding our wedding pictures. We got married in October of 2017 and we are still waiting for the remainder of our pictures (it will be 8 months in a couple weeks). We have quite a few already (getting ready, ceremony, and some portraits), but that is because I have constantly been emailing to receive them. There is absolutely no communication and emails very rarely get answered and phone calls go unanswered. There are very few family pictures and just pictures of my husband and I because those are the albums that are still being worked on. If she does get back to me, she will apologize and say that she will be in touch as soon as possible by a certain date and then months roll by. I am extremely frustrated and I just want the pictures that I paid for in full. Our photographer has had a family emergency, so we have been super lenient and understanding with everything, but at the same time, a business still needs to be upheld. I looked back over our contract and there is not a set date of when they will be completed, so I’m sure that doesn’t help the situation. We absolutely love her work once we do receive the actual pictures.
Any advice or info would be greatly appreciated! I have made myself so upset by this with seeing other people receive their entire albums within a few weeks.