Post # 1
I hired a full service wedding planner to plan my wedding for me and kind of starting to think maybe I hired the wrong one! EEEK! Our wedding is a long time from now but we will be in the area where we are planning it only for about a week and a half in June and need to book everything during that time.
We hired her and paid her her deposit in Feb and she said she would book all our venue and vendor vists for us, so two weeks after she said that I hadnt heard from her so I emailed her and nicely asked when we could expect to have these appoitments booked and she said she was on it and currently talking to venues and vendors. A few days later she emailed back saying she booked one venue appt and was working on the rest and would be in touch in a few days…… Ummmm that was two weeks ago!
I dont want to seem needy but along with planning this wedding in June its also our only time to visit with family and friends, since we havent been home in a year and wont be home again until the wedding. We also need to book doctor appointments and other things during this time!
Does anyone have experience with a full service planner? It is not a destionation wedding so she doesnt work for a resort or anything! I am wondering if I am expecting to much for her to respond faster?
Post # 4
@shaney: That sucks just because I like answers right away and with email and the internet being so accessible on our phones, etc, I don’t think it’s a big excuse to not respond to people in a timely manner especially your clients! I am not using a wedding planner but I have planned a few of my friends’ weddings in the past so I’m a little familiar with how it works. You could definitely give her the benefit of the doubt in maybe the vendors are slow at getting back to her? I know personally for our florist she isn’t the best at responding but thankfully I’ve used her before and know that she will get it done and do it right.
Do you have a contract with the wedding planner? Did she outline in it anything about response time or deadlines to get things done? I would give her a call and explain your concerns and the reasons behind them and let her know that you are eager to finalize appointments as you have personal ones to make as well and your time is limited. My other concern is that wedding vendors will be busy in June with the wedding season having already started so weekends will already be especially busy for them to meet with you.
Post # 5
@lemonie: I do have contact, I have emailed her twice the first 3 weeks after we signed the contract and paid the deposit then two weeks after that. Each time she responds fairly quickly but with no real information…… It’s been over 7 weeks and she has only booked one vendor to meet with. I know people can take awhile to get back but this is beginning to seem a bit long, at least respond with updates of who she’s trying to book with? We also aren’t trying to book on weekends only during the week
She also hasn’t sent us anything like a budget break down so we can see what we should be looking to pay for each item. I thought this would be one of the first things……
i guess I am just kind of starting to freak out, if she’s this slow the entire time I may go crazy! I have to put so much trust in someone I have never met!!!
Post # 6
The planner is the common link here. I got engaged a week before taking a trip to the area we’re considering for our wedding and I was able to schedule and have meetings with 2 of the 3 venues we are considering (the third slacked off in their responsiveness so much compared to all other venues that they are no longer on our list) and with 2 other vendors. The only reason we didn’t have more appointments is because we didn’t want more.
I think it’s her and not the venues/vendors, but if the vendors and venues she’s familiar with take weeks to respond to requests for appointments before they even have a contract, that’s a real problem because (as you’ve probably learned with your planner) vendors and venues tend to get less responsive after you contract with them.
It doesn’t take that much time at all to schedule appointments with vendors and venues and, if your planner is claiming it does, she’s not being honest. She’s most likely procrastinating or busy with something else. I’d much more prefer a planner who was honest and said- “okay, I’ve got x, y, and z going on, so I won’t be able to schedule appointments until x date. Does that work for you?” I’d want to just make the appointments myself, which is annoying since you’re paying for full planning. You should talk with her.
Post # 7
@Shkragoldfish: Thanks for your insight! The one venue the wedding coordinator was on vacation for a week but that was back the week of March 14th! I kind of get the feeling she is procrastinacting because there is 9ish more weeks until our trip home but I have also explained to her this is more then just a wedding trip!
I am really bad at confrontation even through email! I am going to wait until Thursday since that will be 3 weeks since the last response from her
I am even considering hiring a different planner but I have already paid a deposit and I am not sure yet if I am willing to lose it yet
Post # 8
@shaney: maybe you can have a gf help you write an email to your planner when you want to. writing sooner could be better because you can help set a deadline for her and you could get her moving.
I’d probably say something like: I hope you’ve been doing well. Due to our non-wedding-related plans for our trip, I’ll need appointments scheduled with x, y, and z venues and a, b, and c vendors by the end of the week [or something earlier than your actual deadline given her prior procrastination]. Please confirm whether you’ll be able to do this.