Post # 1
- Wedding: June 2017 - City, State
hi bees! I have an issue with my wedding planner and I am not sure if I am wrong or if I really didn’t get my money’s worth… please excuse any typos/grammar mistakes, my iPhone hates the bee lol
so, I’m having a Destination Wedding in Europe and since I am m rim the states I thought it would be easiest to hire a wedding planner. Originally our wedding was just going to be immediate family (11 guests) but within the same week it jumped to closer to 60. My planner was well aware of this change when we signed our contract. Flash forward 3 months and I have been finding all my vendors. I found my photographer, our ceremony location, our reception location (that isn’t even fully booked because she has not answered emails regarding it.). Now, Fiance is pissed because he is unsure what we’re paying her for when I have done all the research and she has just contacted vendors (except the photographer and the ceremony location I had spoken to alone hence why the reception is not fully booked). She also will only give me information on a venue I recently asked for (ex – I sent her 3 locations to contact, she contacts one of the 3 and then when she gives me the info I had found a new one to contact and she contacted that one but forget all about the other locations so I can’t compare pricing efficiently) Anyway, after about 4 days of her not answering my time sensitive question regarding our favorite venue I want to book, she answers me this morning (not answering my question) saying that since our amount of people have changed for the wedding that now we have to pay more because there will be more hours worth of planning after 3 months of knowing the change….
bees, we’re having a very relaxed wedding. Since it’s in Europe we want to really enjoy a new country so our ceremony is at a free beautiful park (so no decorations needed), our photographer is already done, and the reception is just a sit down dinner that has a straight room fee and then a pp food cost. It’s a very cool, retro location and all it really needs is some flowers on the tables. Then we’re going to the bar next door which we can make a reservation for if we’d like but nothing wedding necessary, we’re just gonna pick up everyone’s tab after you know? This would be the exact same if it was 11 people or 60. I don’t know what the extra fee is coming for and if it’s worth it to continue business with her since she frequently doesn’t answer emails (sometimes as long as a week and a half), doesn’t find any locations, and doesn’t get me all the info. The venue we love does offer a free wedding coordinator for 3 weeks before wedding and now I’m thinking that’s all we would need because I’ve been doing all the research anyway so all the stress of the wedding is still on me and I’m planning our at home reception at the same time so I’m a little overwhelmed and disappointed in our planner. But am I just expecting too much?
Whew! Sorry that was so much, if you read this far thank you haha
tl;dr: wedding planner is doing very little work for our wedding but asking for more money because our number for guests changed 3 months ago..:
Post # 2
Yikes! Honestly it sounds like you’ve taken care of everything. I would cancel with her. But do make a reservation for the bar next door, if only to make sure nobody else books out the entire place!
Post # 3
I think you answered your own question..she’s obviously not making the process any easier for you so what are you paying her for? fire her and continue the planning on your own
Post # 4
Did you sign a contract? My planner and I negotiated and changed her contract a few times before I was satisfied with the services for the cost. We mutually agreed on what would be done and by whom and once the contract was signed she is bound to perform for the amount stated in the contract. If you guys don’t have a contract, then its a bit tougher. I personally wouldn’t pay more for unsatisfactory service. You seem capable of planning a great overseas wedding yourself.
Post # 5
- Wedding: June 2017 - City, State
aprilbrandi15 : We did sign a contract with her and within that contract, it is clear that she is responsible for finding both ceremony and reception location for Plan A and plan B (she said we needed a plan b for the weather) and transportation to each location, hotel for our guests, officiant but we will be doing our friend so that should have been taken off but wasn’t, photographer, florist (bouquet for me and boutonnière for him and a few flowers for tables), and hair and make up for me. :/
Post # 6
milkandcookies : the price should also be clear in the contract and you should hold her to it! That is crazy of her to demand more money 3 months later on. Especially aftere not performing her end. I think you should be direct and state your dissatisfaction with her work. Explain with examples how she isnt living up to the contract as-is. Be firm and dont give her any more money!
Post # 7
You’re not getting your money’s worth in my opinion. A wedding planner is supposed to take the burden off of you on finding and booking vendors. She hasn’t done that. I think you need to find someone else or if you feel you can continue doing the booking and just use the venue’s coordinator for the 3 weeks prior to the wedding, I’d go that route. My venue also had a wedding coordinator that was included in the package. I did all of the bookings of the vendors, gave her the vendor list, and she coordinated with them around the time of the wedding. That worked out well for me! Good luck, Bee! 🙂
Post # 8
Have you paid a deposit? I’d probably cancel her, and ask for a deposit back. She hasn’t done anything for you. If you have a venue booked (and you still want someone, maybe a DOC?) I’d ask for their recs.
You might not get your deposit back, but I would list out the things in the contract she said she would do, and probably do a strikethrough with a note *contacted myself or something.
Post # 9
You are doing all the work and she obviously is not very committed to her job or to your wedding if she cannot keep communication flowing. It is also not like she was blindsided with the amount going up. I would cancel her and stick with the coordinator the venue will give you for the weeks leading up to it. What she is doing is very unprofessional and the contract is legally binding.
Post # 10
- Wedding: April 2017 - City, State
I went through two wedding planners before finally finding one I liked who I felt did the work we agreed on and responded in a timely manner. If you are not happy, walk away from her and find another planner. I managed to get my money back because my wedding was over a year away at the time, but it’s possible you won’t get your deposit back.
As for payment, with my planner we had an initial agreed upon fee, and since she was providing a lot of the flowers and decor, the total price was in the air until those things had been selected and purchased. Is that what she’s charging you for?
In any case, if you’re unhappy you should find someone else.