(Closed) Wedding planner is way behind!

posted 6 years ago in Logistics
Post # 3
503 posts
Busy bee
  • Wedding: August 2013

I would not pay for a service you have not received.  I would try to renegotiate with her for a reduced plan, since you’ve already done so much work on your own.  If she’s not willing, I would end the professional relationship.  I know she’s busy, but your time and money are just as valuable as hers!

Post # 4
170 posts
Blushing bee
  • Wedding: July 2013

You need to phone her, not e-mail and if she doesn’t talk to you or isn’t planning to be more helpful when you phone her I would fire her and either replace her or just do it yourself since you already have done most of it.

Post # 5
3697 posts
Sugar bee
  • Wedding: May 2012

If she hasn’t done anything, fire her and pay someone who will.  She took the contract knowing she had babies to take care of, and I’m sure she needs the money to buy two of everything.  If she needs it she needs to live up to her end of the contract.

Call and ask what the delay is and set a timeline for her to respond, reduce her rate, or refund your deposit.

Post # 6
2 posts
  • Wedding: March 2013

I know how you feel. I’ve been feeling up and down regarding our wedding planner as well. We also booked ours a year in advance and there have been times when communication wasn’t at it’s best. She always apologized and sometimes it turned out she had a few emergencies. Then I felt immediately guilty for doubting her. It’s just that my older brother had a bad experience with his wedding planner and my mom gave me the riot act before I hired her. I want to be understanding, but so far I’m still second guessing all the money I paid her and what she’s done on her end for it. It’s maddening.

Post # 7
464 posts
Helper bee
  • Wedding: August 2013

Phone call.  November?  It’s January 13th.  Be prepared to fire her if she doesn’t have a good excuse.

If the twins are her first babies, she probably did not have a clue.  You can be sympathetic, but also be hardnosed about your expectations and set up some really unambiguous ground rules.  How often can she check her email?  What does she feel is a reasonable time to respond? Would it work better for her if you had a regularly-scheduled conference call every fortnight at a set date and time to go over the wedding planning?  One week may be reasonable around the holidays with new babies.  Ten weeks is ludicrous and she should see it coming.

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