Wedding planner nightmare

posted 3 months ago in Beehive
Post # 2
Member
2468 posts
Buzzing bee
  • Wedding: April 2017

I’d stop working with her. I went through two planners before finally settling on my third one specifically due to lack of responsiveness on their end. I at least expect a response within 3 days, even if it’s just to say, “I’m very busy and I’ll be in touch with you on X day.”

My planner was a critical part of my wedding because I also got married out of state and needed someone in the area to talk to people, check on vendors, and keep things moving. I was not prepared to pay money to someone who was not on the ball and not executing things in a timely manner. Drop her and find someone who takes their job seriously. 

Post # 3
Member
476 posts
Helper bee

When you say you hired her – does that mean you paid her already? 

If so, I would try to get my money back.

Wedding planners are supposed to ease stress not contribute to it. 

Post # 4
Member
651 posts
Busy bee
  • Wedding: August 2017

Fire her. You don’t need to waste anymore time on her. I have a DOC and I decided to let go the 1st one I was going to use for WAY less than what you described. Professionalism is important to me. My wedding is important to me. 

If the planner is not timely or professional now and you continue to use her you really can’t expect anything different for the outcome of your actual wedding. 

I read a thread a few weeks ago called “ruined wedding” or something like that about how her cake came ruined, nothing happened on time, caterer came late/ served cold food, things were skipped…all because of the full service planner. 

Post # 5
Member
145 posts
Blushing bee
  • Wedding: July 2019 - Southampton, Hants, UK

Cut your losses and find someone else. You shouldn’t have to work so hard to get poor results.

 

Post # 6
Member
1184 posts
Bumble bee

She’s hindering your planning process which is defeating the entire purpose of hiring her. 

Post # 7
Member
927 posts
Busy bee

Stop working with her immediately!

There are a million and one things that can and WILL go wrong: you need someone you can fully trust to keep the sailing smooth.  She has already proven multiple times that she cannot stick to her own deadlines, does not take initiative, does not provide services requested…why on earth would you work with her?

 Even if you’ve already paid her money and cannot get it back, it is worth the peace of mind of working with an actual professional.

Post # 8
Member
981 posts
Busy bee
  • Wedding: October 2016

Stop working with her- if she can’t get it together now, it’ll be a mess when your actually wedding comes. It sounds like a disaster waiting to happen.

Post # 9
Member
236 posts
Helper bee
  • Wedding: September 2017

I would fire her… She is not answering your emails or phone calls nor did she provide you with what you requested… If you stick with her I don’t see it ending well.

Post # 10
Member
1207 posts
Bumble bee

Fire her. If she’s this unresponsive now, she won’t really change and suddenly become dependable anytime soon.

Post # 11
Member
2425 posts
Buzzing bee

Definitely stop working with her immediately. FWIW, I planned my wedding from 3,000 miles away just fine. If you’re an organized person you should be fine. Bonus points if you have at least one family member in the town you’re getting married in, to do some in-person stuff for you (helpful, but not necessary). I didn’t have a DOC because my brother handled a lot of the day-of stuff, but I think a DOC would be money-well-spent if you don’t have someone like that in your family. Whatever you decide to do moving forward, my primary recommendation is to not work with this coordinator from here on out.

Post # 12
Member
1677 posts
Bumble bee
  • Wedding: April 2018

“Due to lack of communication, responses  and clearly different visions in mind, I believe it is best for us to part ways.” 

Did you pay her? Because I would be asking for a refund on all “services” so far. she did not meet expectation. 

Post # 13
Member
6 posts
Newbee
  • Wedding: September 2020

It’s already been said, but I would definitely let her go & get any money you paid her back. It’s ridiculous how little effort she’s putting into the service you’ve hired her for. I’d look at the missed deadlines and lack of responsiveness as no call/no shows that would get you fired at a different job.

Post # 14
Member
115 posts
Blushing bee

evie24 :  Obviously you should just fire her and find someone else. 

Post # 15
Member
187 posts
Blushing bee
  • Wedding: July 2018

Sack her. If nothing else, she’s been downright rude and isn’t coming up with the goods.

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