- 5 years ago
- Wedding: March 2014
…is pretty much useless.
I am having my wedding in a city other than the one I live in. So I thought, “Why don’t I get an Angie’s List account to look into vendors?” A lot of the ones on Yelp and Weddingwire seemed pretty fake, and there really weren’t that many to begin with. So I sign up.
I try to log in, only to find out that I can’t access the area that I am trying to research. Instead, it has automatically assigned me to the small town I grew up in–which is where my credit card statements still go (the last place I lived, the mailboxes were accessible to anyone walking by on the street so I had it changed back.) This town has about 3,000 people–not only is it too far for wedding vendors to travel….but there aren’t even any wedding vendors except for the one florist who makes all the prom corsages and funeral arrangements. And if I want to add the city my wedding will occur in, I will have to shell out MORE money.
So I write and explain my situation to customer service. To their credit, they do fix it–but it takes them awhile. In the meantime I have received much spam and many requests to rate things that I searched for but never used. By that time, I’ve already had to book my caterer, which was the primary vendor I wanted to research. But, I was thinking, I still need a cake and bouquets, right?
So I go to search for a cake place. The only ones I find are in the relatively small town in which the wedding is held–I had asked for access to the nearest big city, where all of our vendors are coming from. I get back in touch with customer service.
It turns out that I actually did have access to the larger city–the reason that no cake places were popping up was, as the representative told me, because they don’t have reviews of bakeries.
So then I ask about DJs. And the woman says, “Well, we don’t get many of those, either.” She confirmed that they did have florists, but that’s kind of small consolation since I don’t really care too much about my bouquets aside from that I want to have one.
In the meantime, they have called me once–at work–to ask me to submit reviews of “plumbers, or healthcare providers.”
I get that they need these reviews to make the service better, but if I have been continuously frustrated, I don’t know why they assume I’d be so eager to jump at the chance to help out.
So yeah, mistake. Maybe if you live in a very large city, it might be helpful in planning your wedding–but if you live in a very large city, you probably have a thriving Yelp community (and maybe even a board here on the Bee.) For me, it has been a complete waste of $10. Not a substantial amount of money, but I’d have been a lot happier with lunch at Pei Wei or two lattes. Or just setting that money on fire.