(Closed) Wedding Registry Questions…

posted 9 years ago in Gifts and Registries
Post # 3
Member
92 posts
Worker bee
  • Wedding: July 2009

My experience so far is mostly with BB&B although I am also registered at Pottery Barn. I’ve had two gifts arrive broken unforutnately, however they were broken in a way that I’m inclined to think it wasn’t from shipping. Anyway their customer service is great. You can easily exchange or return anything on your registry even without a receipt. One of my Lenox glasses was broken and even though they aren’t an in-store item I was able to return them to the store and have a new pair ordered and shipped to me at no additional shipping cost. I will warn that if you register with them too early when stuff gets discontinued (which only a couple of my items have) they don’t really tell you so you have to keep an eye out for when that happens. Apparently they have a discount that applies after your date so that you can purchase things you didn’t receive for less. I hope this helps!

Post # 4
Member
2204 posts
Buzzing bee
  • Wedding: June 2009

I had a fantastic experience at Bed Bath and Beyond..

  • The people at the store have been generally very helpful, nice, and not terribly pushy
  • If you get on their mailing list they regularly send you 20% off coupons which I have been having my family save to purchase items off our registry we did not received from guests.
  • They offer cash back for returned gifts that were purchased off your registry
  • They shipped our gifts cross country because our wedidng was in Chicago and our new home is in SoCal.

We also registered at Williams-Sonoma because I love their baking products, and Macy’s.  We experienced terrible customer service at Macy’s and lots of inconsistencies with gifts (many items we registered being discontinued before the wedding.)

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