(Closed) Wedding was wonderful, BUT did my florist cheat me? Any floral experts on?

posted 7 years ago in Flowers
Post # 3
Member
5494 posts
Bee Keeper
  • Wedding: August 2011

If I were you I would be quite upset.  Yes hydrangea is definitely much cheaper than orchids, (I am using both in our wedding so i’ve seen the cost differences).  Furthermore, not only is the price different, but that looks nothing like the photo you provided.

I would take it up with your florist and express that you were not happy with the substitutions especially considering you paid for one flower and got a different flower.

Post # 4
Member
548 posts
Busy bee
  • Wedding: October 2011

I agree with @Meowkers: show the florist both of the picture you have above, your centerpieces are pretty, but they arent like the original picture you showed her… And certainly not what you paid for. I am not a flower expert, but if it was me i would say something.

Post # 6
Member
2701 posts
Sugar bee

I think she toned down your centerpieces in order to meet your price point. Hydrangeas are less expensive, howvever she gave the the general shape, heighth, color, etc. The only difference was the flowers which were less expensive and honestly, I think look better.

Post # 8
Member
4336 posts
Honey bee
  • Wedding: October 2011

do you have any sort of contract that says what would be in the centerpieces? If not, I don’t think there is much that you can do.

Post # 10
Member
105 posts
Blushing bee
  • Wedding: June 2012

I took some floral design classes recently since I planned on DIYing my own wedding flowers, and one thing we learned was that substituting cheaper flowers (e.g., hydrangeas for orchids) was a great trick for reducing the cost of the arrangement. The peony-like flower you are talking about could be a dahlia, which is also supposed to be a cheaper alternative.

Since you have the evidence in the form of your emails, you should definitely bring this up to your florist.

 

Post # 11
Member
749 posts
Busy bee
  • Wedding: September 2012

Check your contract. I am sure it will say something about floral substitutions. I used to work in floral design, and every place I ever worked, as well as when I did free lance included a substitution policy in the contract stating that the florist has the right to substitute flowers based on availability. Those arrangements, along with the rental would most likely been around 160. Its a little high, but not by much. The technical expertise involved in large arrangements like that is more involved then a low, compact arrangement. While the look is different, the florist stayed within the general color pallet, shape and feel. I don’t think you should ask for a refund, or do I think that you will get one if you asked. The florist provided the service, you had flowers. I am sorry that you didn’t like them. For what its worth, I think they look very pretty. The stands they are on make them look modern, even if they do have more “garden” type flowers in them.

Post # 13
Member
5984 posts
Bee Keeper
  • Wedding: January 1999

If she stated that orchids would be in your centerpieces and she didn’t mention hydrangeas as a substitute, I would pursue some type of reimbursement.  Hydrangeas are significantly cheaper as far as I know.  Good Luck!

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