(Closed) weddingpaperdivas is NOT GOOD

posted 6 years ago in Paper
Post # 3
Member
7904 posts
Bumble Beekeeper
  • Wedding: March 2012 - Pelican Grand Beach Resort

How did they respond when you told them it wasn’t a custum color? 

I’ve only had AMAZING experiences with WPD. We ordered Save-The-Date Cards, invitations (from the William Arthur line), and thank yous. All are beautiful and arrived early. The value is incredible for the quality.

Post # 4
Member
3618 posts
Sugar bee
  • Wedding: November 2011

Maybe due to the sale they only had certain colors left? Or it wasn’t applicable to “custom” colors?Sorry you have a bad experience. We ordered our Thank You cards from them and it was a flawless experience.

 

Post # 5
Member
986 posts
Busy bee
  • Wedding: November 1999

Yah, be careful.  I order thank you notes from them and they didn’t fit into the envelopes they provided.  Just a shade to big.

Post # 6
Member
986 posts
Busy bee
  • Wedding: November 1999

Oh right, we actually ordered the STD’s from them too and now that I think about it the envelopes for those were too big.  The STD’s slid around in them.

Post # 7
Hostess
23607 posts
Honey Beekeeper
  • Wedding: September 2011

I loved WPD when I used them!  Sorry your experience with them was less than stellar!

Post # 8
Member
962 posts
Busy bee

I too had a not great experience. The pocketfolds were flimsy and looked like something out of construction paper. Many girls on this board LOVE wedding paper divas, but that was not my experience

Post # 9
Member
2693 posts
Sugar bee
  • Wedding: October 2008

That’s so odd!! We just ordered thank you notes and 8 rehearsal dinner invite samples from WPD and had an excellent experience.  They sent us a proof of our customizable Thank You notes, like, 5 minutes after I placed the oder, even though it said it may take 24 hours.  I jsut sent my first batch of couples shower Thank You notes on my WPD stationery and they were perfect.  Got lots of compliments! Sorry you’ve had a bad experience!

Post # 10
Member
3569 posts
Sugar bee
  • Wedding: April 2013

Sorry for your bad experiences, I’m not using them for my wedding invites, but I’ve used them several times for others and they always been really good to me.

Post # 11
Member
7311 posts
Busy Beekeeper
  • Wedding: October 2011 - Bed & Breakfast

I’m sorry yopu have not had a good experience with them. We used WPD for our Rehearsal Dinner invites and our photo thank you notes, and had a very pleasant experience with them.

Post # 12
Member
500 posts
Busy bee
  • Wedding: November 2011

Sorry you had such a bad experience 🙁 I ordered my invitations from wedding paper divas and it was a great experience from beginning to end.

Post # 13
Member
1043 posts
Bumble bee
  • Wedding: November 2012

I’m so sorry for your frustrating experience!  Did you call Customer Service?

I actually just completed my STD magnet order this morning.  I ordered them a month ago with no picture, they allow you to order and send in pictures later, then I made all sorts of changes and custom color requests today.  They were awesome to work with, honored a promo code from a month ago, and had a proof for me in 5 minutes flat.

I think calling them and expressing your frustration will result in A) getting what you paid for and B) maybe something extra.

Good luck!

Post # 14
Member
1562 posts
Bumble bee
  • Wedding: November 1999

Doesn’t sound that bad. I loved my experience with WPD.

Post # 16
Member
1043 posts
Bumble bee
  • Wedding: November 2012

@mrskmk:  You’re right, the experience should not have been so frustrating.  Maybe a follow-up email to them, to sum up the whole experience, would help get something in return (a future discount?).  I think you’re owed that.

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