I really just want to stab myself. We’re super shorthanded lately AND very busy, and someone is on vacation next week. Goody. I thought that the guy we’re missing (working at another branch) would be back next week, but I think what they meant was that he’d be back from vacation next week, not back here. ARGH.
Also, the other lady who works here likes to keep going on lunch at random times and NOT telling anyone. This is a HUGE problem because she works in a separate part of the building, and leaves her open sign on, the door unlocked, and doesn’t turn the buzzer on, so people come in over there and we don’t know and no one can help them. Why she doesn’t just turn the fucking sign off while she’s gone, I’ll never know. Like, is it that big a deal that the least busy part of our business is closed for an hour?
Andddd, while this lady doesn’t work with me, she’s technically a colleague, I guess? I’m working on something for a customer–FYI, I know NOTHING about this stuff except where to find the info that we send to customers. Generally, I can go to the manufacturer site and punch in the item number, or sometimes just look it up in our system. This one manufacturer, however, has the worst website in the world, and unless you work in the industry and know a lot about this brand, it’s insanely annoying and tedious to try to decipher the descriptions given.
I’m working on something with a TON of this brand’s stuff today. Blah. I tried our software, but nothing’s on file. I tried their website, and typing in the model number gave me six different models to choose from, and I have NO idea which one it is, nor does the description in the paperwork tell me anything–it’s literally a bunch of numbers and letters that are, I guess, abbreviations. One of the guys here told me to email so and so at the vendor that we buy this brand from and he’ll send me the right stuff. Great. Shoot him and email, go about my day.
I get a reply from a different person at that company, with links to the info that I need. Fantastic. But then, at the bottom, she added a link to the brand website and told me to use that from now on.
Lady, look. I don’t work in sales. Idon’t know this shit. Have you ever been to their website? It’s awful!