Post # 1
I sent a group an email informing everyone our meeting changed tomorrow. Someone responded I included the wrong “Sarah”. I felt mortified and sick that it could’ve been confidential but luckily not. When I first started 8 months ago I made a mistake sending a confidential email to someone with the SAME name.
From that point on I’ve always double checked, proof read my message, and double check the attachments. I get scared to send teeing documents so I’m always very careful.
So I guess because this message seemed somewhat insignificant and I just did it quickly I made a mistake. But it looks bad in front of my supervisor. I think it’s the auto-complete field when I type a name and it completes for me. I don’t know how to remove it.
Post # 2
Don’t add the names until the very last minute, but it seems like you do that already. It’s the worst if it sends too early. I think in gmail there is a function that gives you 10 seconds to revert a send?
Post # 3
Yeah I dunno, I always wait until I’ve finished composing the email before putting the addresses in the send line, but I don’t think that would have saved you here since it was an auto-fill issue. I wouldn’t stress…I’m sure it happens to this girl all the time if someone else has a similar name. And it wasn’t an important email so I think you’re good. I’m sure when you’re sending an important/confidential email you would naturally be much more scrupulous.
Post # 4
there is a message recall but it rarely works cuz most people have their email on their phone which for some reason can’t pull.
I guess this is a slip up. It’s the second time I’ve done it this year… I don’t know if that’s normal to repeat a similar mistake. I just know with documents/sensitive information I’m afraid of making a mistake so I check it often even if I think it’s right.
I just cant can’t help but feel stupid I made a mistake like this and hate when someone else points it out.
Post # 5
Can you turn off auto-complete? It’s auto-complete which usually (almost) gets me.
Post # 6
Usually, if the email server auto populates the email and name, you have the option to click on it and allow it to use the auto function or just continue typing the name or email address. I would just be very careful while typing the names or I would type in the specific email address.
Post # 7
Turn off auto complete or if you’re using Outlook, choose email addresses using the “To” feature where you have to manually select a group or person instead of auto fill.
Post # 8
I have to figure it out. I guess maybe Google? I tried following the instructions but must be a different version.
I just wonder how many people out there make some mistake similar to mine.
Post # 9
I type their last name first. It helps a ton!
Post # 10
I do this all the time, and I get wrong emails for people with similar names to me pretty often or am CCed on emails where it happens with other people. I’ve never thought of it as a big deal. It’s always still been people from work so there isn’t really anything that would be “confidential” to the person I accidentally sent to and not to the person I aimed to send it to.
I do put a one minute delay on my email so after I hit send it stays in my outbox for a minute. This has helped me catch things when I see it right as I hit send or lets me go back and double check if I’m doubtful, or add one more thing that I thought of right after sending. It doesn’t help at all though if I’m oblivious to the mistake.
Honestly, I really don’t see it as a big deal – certainly not something to fret over.
Post # 12
Definitely put a 30 second or 1 minute delay on your outgoing mail. Then you can “unsend” it if you need to. Last name first as suggested above is helpful as well.
Post # 13
I think you can create distribution lists (“contact groups”) in Outlook – maybe you can create some with failsafe names, like “Management”, “Team”, etc., to use where possible.
To remove the saved cache for a single email address, see if there’s an X next to the email address as you start to type it – that’s how you remove it in the version I use anyway. 🙂
Post # 14
Turn off the auto-fill option in outlook so when you start typing names, it doesn’t guess who you’re sending things to. It takes a minute longer to add the names, but you’ll be more aware of who is receiving the email if you have to look them up in a global address book.
Post # 15
Thanks for the input. Have you guys done something like this before?
Lesson learned. Not only will I double check and review my emails but also the most simple ones because I don’t want to look silly. I will turn on the email delay by 2 minutes because I typically do review. I will also type by last name and see if that works or turn off the auto fill if I can. That should help even more.