(Closed) What banks have worked well/bad for you?

posted 8 years ago in Money
Post # 3
Member
4024 posts
Honey bee
  • Wedding: September 2010

Wells Fargo was by far the worst bank I have ever worked with. The worst experience ever! And I have heard that from other people too.

Our mortgage just recently got sold to Chase, so we will see how that goes!

Post # 4
Member
832 posts
Busy bee
  • Wedding: February 2010

i agree that capitol one credit cards are awful!! Fiance has a credit card through them that he’s had for a couple of years. he lost his job a few months ago and got behind on payments. im not on this count at all and somehow they got my number earlier this week. they keep calling and calling and ive told them that Fiance is in basic training and theres nothing i can do. oh and the guy that i talked to had the nerve to ask, “Well, who’s paying your bills?” i was LIVID! i said “UM THATS NONE OF YOUR BUSINESS!!” ooh i was mad. i dont even know how they got my number!!

but other than that, we use wachovia for all of our banking. theyve always been really great and really helpful!

Post # 5
Member
1246 posts
Bumble bee
  • Wedding: June 2010

I work at a credit union and i definately think that if you have a local credit union that you should go with thewm because they usually have the best member service and the best rates on everything. I have heard nothing but horrible stories about Wells Fargo so its funny you mention that rosie girl.

 

 

Post # 6
Member
3526 posts
Sugar bee
  • Wedding: August 2010

I’ve been using HSBC for ten years now and LOVE them. We also have our mortgage through them.

The financing on our new to us car is through Wachovia Dealer turn Wells Fargo. EEP! Bummed to hear that they are not so great?

We have a Citibank Credit Card and I hate it!!! Can’t wait to get rid of it!

Fiance had Charter One/Citizens Bank and they SUCKED.

Post # 7
Member
6009 posts
Bee Keeper
  • Wedding: May 2009

We do almost all our banking with Wells Fargo, and we’ve always had good experiences with them. 

I have only had bad experiences with Bank of America and Chase.  Both of them just have awful customer service. 

Post # 8
Member
257 posts
Helper bee

I have only worked with Bank of America and I have all my accounts with them. I absolutely love it. 🙂

Post # 9
Member
2410 posts
Buzzing bee
  • Wedding: July 2011

I loooove HSBC. I’ve used them forever essentially, and they are brilliant.

Post # 11
Member
219 posts
Helper bee
  • Wedding: July 2011

I second Aug8Bride… I have Bank of America and love it. I am a student thought so I get special offers that I normally wouldn’t get without having to pay for.

My favorite thing is the “keep the change” program. Everytime you use your debit card, the round the change to the next dollar and put it in your savings account. At the end of every year they double the amount you have earned (up to like $200 or something). It has slowly but surely made me few a hundred dollars in the past couple of years! Especially works well at the gas pump when I can stop the pump at “30.01” and get 99 cents!! 🙂

Post # 12
Member
521 posts
Busy bee

I recently got an account with Chase. They treat me like the richest woman in town, although my earnings are small. I have had bad blood with banks (meaning I messed up my accounts) and still Chase is so courteous, gave me my first order of checks (not the cheapies either) and are really helpful like when I accidentally made a purchase with their debit card the day before payday, and returned it immediately so I could pay with  my other debit card from other bank (I’m canceling that one today to avoid further occasion). I love Chase!

Post # 13
Member
3526 posts
Sugar bee
  • Wedding: August 2010

HSBC (Hongkong and Shanghai Banking Corporation) is a international bank; they have personal banking, corporate banking, mortgages, life insurance, etc.

The thing I love about HSBC is their customer service. They have always been nothing but fantastic to me, whether on the phone (even the people overseas!) or at my local branches. They’re great about overdraft fees, fraud protection. For instance the second they notice some weird spending on our account the fraud department will call us up to double check we did indeed make those purchases. You can manage all your accounts online from one location, I do so with our checking, savings and mortgage accounts.

Can’t say enough good things about them!

Their motto is “The World’s Local Bank”. And I can’t agree more because while they are a international banking corporation they have the feel of a small bank.

Post # 14
Member
214 posts
Helper bee
  • Wedding: March 2010

I have had no problems w/ BOA but I have never overdrafted or anything to that extent. I still have a “Student” checking account. Now since I am married, I think me and the hubs are gonna switch over to USAA since I am not eligible for it. Smile Anyone particularly like USAA?

Post # 15
Member
242 posts
Helper bee
  • Wedding: April 2011

What about a small hometown bank?  My tellers and lenders all know me, and I have used the same bank while living all over the country.

Post # 16
Member
14186 posts
Honey Beekeeper
  • Wedding: June 2009

I have a Chase card and am THRILLED. They are very wonderful with customer service–they call occassionally to check on me/my purchases, they have automatic notification for out of town stuff, and my mom has had fraud a few times and they’ve been super easy for her to deal with and don’t buck her. I dumped my Bank of America card awhile ago. They are just not helpful EVER. I use US Bank for regular banking but they aren’t all over the states necessarily.

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