Post # 1
This is NWR, but I commissioned a vendor to do a quick written design project for me. She did not ask for money in the initial e-mails, but agreed to take on the project and asked me for details about what I wanted and explained the cost and process. I responded accordingly, and didn’t hear back for about a month. thinking maybe she just lost track of her inbox, I emailed again explaining the situation and asking if she was still interested in the project. No word back, but her blog is still updated regularly. I waited another couple of months with no word.
I ended up leaving a comment on her blog, inquiring as to if she was still taking projects and asking if there had been a problem receiving my emails. I wasn’t rude or accusing in the slightest, but did not hear back.
So I’m pretty much set to give up on her. But she is (in my opinion) the best at what she does, and I’m very disappointed. What’s odd to me is that she hasn’t taken the time to respond. Has anyone had this happen before? Vendors out there – any idea what would spark such a lack of response?
Post # 3
Can you try to call her?
Maybe something tragic happened in her life, so she may not be responding to anyone. Someone else could be updating her blog. If you can’t get a hold of her and/or get a reasonable explanation, I would look for someone else.
Post # 4
Unfortunately she didn’t pass along her phone number as it is a small project (just a few words in calligraphy) but I have a hard time believing there was a personal tragedy as a few of her blog updates have been of a personal nature but not unhappy and it’s been 5 months since I originally contacted her. Thanks for the advice!
Post # 5
Maybe she just received a large project. I would just write her off, at least you didn’t lose money on her. She might be the best at what she does, but that doesn’t mean she can forget customer service! You’ll be happier with someone who is more than willing to work with you and appreciates any business, even small jobs:) Good luck!!!
Post # 6
@Daisylynn: thanks, you’re right! It’s just a shame, because it’s for my first (and probably only) tattoo, and I want it to look amazing.