(Closed) What do you expect from a quote? Am I being unreasonable?

posted 6 years ago in Food
Post # 3
Member
3357 posts
Sugar bee
  • Wedding: May 2012

well technically you know how many you want and what you asked them for, so the price they gave you is their price for whatever you asked for. It’s not rude, however, to ask them politely to break it down.

Post # 4
Member
11747 posts
Sugar Beekeeper
  • Wedding: November 1999

I know an awesome baker in New Husband if you’re still looking. 

Post # 5
Member
3625 posts
Sugar bee
  • Wedding: June 2012

I’m sorry but that would annoy me because I want to know exactly what I’m paying for and to know that we are all on the same page. However, if in the final contract, it breaks everything down and has your exact specifications (which protects you and them in case there’s a problem), then it’s okay.

Post # 6
Member
9118 posts
Buzzing Beekeeper
  • Wedding: December 2012

Ask them to break down the charges.

Post # 8
Member
523 posts
Busy bee
  • Wedding: March 2013 - Callanwolde Fine Arts Center

@kmarie719:  They gave you a quote, like you requested. I completely understand why you want a breakdown of the costs per item, if delivery/setup is included, etc. Just respond back to them that you would like the quote to detail whatever you’re concerned about.

Post # 9
Member
182 posts
Blushing bee
  • Wedding: March 2013

The place that is catering our wedding is also a bakery that ships out baked goods throughout the entire country – they had 300 shipments yesterday alone, on top of holiday orders and running a very busy restaurant. I emailed them a super detailed letter two days ago telling them what we were wanting from them, etc…

The email I got back was short and to the point, something like:

We would love to cater your wedding! Because we are in the middle of the busy holiday baking season, would you mind if we waited until after Christmas to discuss specifics and give you a price breakdown?

I was disappointed b/c I wanted details NOW, but I know that they really are insanely busy this time of year.

I answered that I was fine with that, b/c I know I want them to do our catering. I ran into a similar situation with our bakery for our cakes. It took a week’s worth of back and forth descriptions before we got the final quote b/c they are baking for the holidays and working holiday trade shows.

It’s so, so frustrating when I want to know immediately, and then I have to be realistic and know I’m not the only customer they have…and they won’t even start making my cake for months, so I have time to work out specifics, as long as I have a base quote I’m ok.

If I were you, in this case I’d email and ask for a breakdown of prices. Even though it took a week of back and forth with my bakery, I still got the price of the two cakes, plus amount of deposit, delivery, and setup.I don’t like that they gave you one price without breaking it down.

Giving them the benefit of the doubt, maybe they’re just swamped with holiday baking.

I hope you get the answers you’re looking for!

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