(Closed) what do you think about this?

posted 6 years ago in Dress
Post # 3
Member
156 posts
Blushing bee
  • Wedding: April 2013

Yes, I had this happen a few days ago as well.  It was funny because my Maid/Matron of Honor and I were were like, wow, she just obviously lied to us when she said this dress was made in-house.  I didn’t end up buying the dress because I didn’t like how she lied.  I really just wanted to know the name of the designer because my mom is paying for the dress and lives in Alaska so she can’t see the dresses unless I send her an online link to the designer’s site.  

I can see where the bridal shops are coming from with the whole replica thing but it’s a little annoying.  I am the kind of person to deliberate before I make a big purchase and when they don’t allow you to take photos in the store, I want to be able to look at it online or on other brides (like on this forum)!

Post # 4
Member
807 posts
Busy bee
  • Wedding: April 2013

I think your feelings are justified. It’s kind of shady that they would tell you it was an “exclusive design” when it fact it wasn’t. Maybe they do have good intentions and are trying to protect brides, but I don’t think it’s right for them to mislead their customers.

Regarding her reasons for why they do it this way:

1) if the reason they have a “house collection” is because the designers don’t market themselves well… wouldn’t it be more helpful to be open about who the designer is and how great the products are?

2) If they’re truly concerned about internet knockoffs, wouldn’t they be better off warning the bride that there are unauthorized versions and educating her about why she should buy from a reputable source (i.e. the salon)? 

Something just seems off with the whole thing.

Post # 5
Member
615 posts
Busy bee
  • Wedding: April 2012

So not only was she not even the slightest bit apologetic, but she basically just ran in circles to justify why they lied to you. Her explanation isn’t even relevant! And the fact that she talks down to you – by insinuating that people will give you a “blank stare” if you mention Venus Bridals – is just ridiculous and has NOTHING to do with your situation. Seriously LOL, as if their in-house designer Carrozzini is any more recognizable than Venus. What BS.

If I were you, I would respond by saying something along the lines of, ‘Yes, I am very well aware of the sites that sell cheap imitations, and you’d be surprised at how informed brides are in this day and age. Most of us do know whether we are getting a cheaply-made replica versus the designer’s authentic creation. Your attempts to protect brides from making the mistake of purchasing an imitation may be noble, but it has asbolutely nothing to do with the fact that you guys blatantly LIED to me about what I was buying. It was misleading and downright dishonest.’

Frankly, it doesn’t matter how she sugarcoats it or what the shop’s reasons are. It’s one thing when a bridal shop flat-out refuses to disclose the names of designers and style numbers (at least you know as much while shopping), but this particular store flat-out lied to you about one of the most important purchases you’ll make in the process of planning your wedding. It’s disgusting that they take advantage of brides this way and they need to be called out on it.

Post # 6
Member
3471 posts
Sugar bee
  • Wedding: July 2012 - The Gables Inn, Santa Rosa, CA

A lie is a lie, and stating that it’s to “protect” you is just down right insulting to me.  It’s to protect the shop– because they don’t want you to try a dress on in their shop, then go order it online for cheaper.  

There are knock-off sites, but they’re pretty easy to spot since you usually have to agree to the “80% similar” disclaimers when it’s a replica of a real designer instead of the real deal. So that’s just complete BS that it’s to protect you. 

I had a similar experience, I had intended to buy my dress in the shop, just to make alterations easier etc. but when she tried to tell me it was a house designer, and I found it online (in the shop!!!) on my phone in about 5 sec. flat; and saw that it was a regular designer, I went ahead and ordered it online just to spite them.  And I’m 100% happy with my dress! 

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