(Closed) What is the Monetary Value of Good Service in Ring Shopping?

posted 6 years ago in Waiting
  • poll: Is the extra service and selection worth a higher price when it comes to jewelry?
    Just send him to the store with the great service and selection even if he pays a bit more. : (4 votes)
    25 %
    Tell him about both stores and let him decide if he wants to check out the two stores himself. : (11 votes)
    69 %
    Send him to the cheapest option since you already got the benefit of the great service for free. : (0 votes)
    Other - you've forgotten something important to consider in the decision and I've added it below: : (1 votes)
    6 %
  • Post # 3
    Member
    3175 posts
    Sugar bee
    • Wedding: May 2012

    I voted other. First, I think you should tell him about both options. But, I would also lean towards purchasing from the cheaper store. OR you could tell the jeweler you found it cheaper and see if they will match the price, or at least get your closer to that price. If they won’t negotiate on price with you, then I would probably get it off the internet, and make sure you bring all future business to the store that took such good care of you (i.e. pay them to do the sizing, buy your wedding bands from them, recommend them to friends, etc). 

    Post # 4
    Member
    913 posts
    Busy bee
    • Wedding: April 2014

    I would also tell him about both stores and suggest that he get the store with good service, but try to price match. I think the store should be rewarded for good service, but more importantly I’m guessing he is not super comfortable with ring shopping, and the extra attention could be really helpful.

     

    Post # 5
    Member
    339 posts
    Helper bee

    I would probably go with the store having better service!  That $400 may mean nothing when it comes to long term maintenance and such.  Time for repairs and sizing might be something to take into consideration as well!  Good luck!

     

    Post # 6
    Member
    1086 posts
    Bumble bee
    • Wedding: October 2013

    I’d say tell him your experience with her, let him know that she’s really good and already knows your taste. That way he can go to her first, get an idea of what you’ve been looking at and can go to another store if he thinks the ring is a little too pricey. He will know the direction you were leaning and have the option of finding it cheaper.

    Post # 7
    Member
    454 posts
    Helper bee
    • Wedding: June 2013

    Like PP, tell SO about both places.  You do a really good job rationalizing both sides here, so I’m sure you will do the same with SO.  Ask him where his priorities lie in terms of price vs service. 

    Personally, as someone who has worked in sales, I would work with the company that has the awesome customer service.  But that is a decision only you two can make.  Goodluck!

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