- 10 years ago
- Wedding: May 2008
Hello Hive, This is a loooong one, so I apologize.
I have been trying to deal with this situation myself, and now I would like to enlist the help of you ladies- Maybe you will have some insight that I don’t.
I hired a photographer for my NYC/NJ wedding who had a GREAT portfolio.We signed our contract for that photographer with an assistant photographer, put down our deposit and waited.
To make a long story as short as possible, the second photog did not show, most of the photos are either blurry, poorly lit, badly composed, or have people cut out of them. They look worse than the ones our friends took with their digital cameras. The worst part is that ALL of the family/bridal party photos are stiff and posed, which is what we asked them specifically not to do. (and what they stated in our meeting makes them different from "traditional" studios.) During the wedding day I mentioned my worries about the fact that we were posing so much, but he reassured me that there were only a few.
We confronted the studio owner, got a handwritten apology for his photographer’s performance and the promise that it would be made right. Soon after, the photographer changed his mind, decided that the photos were "fine" and that all he would do would be give us the tiny amount of money that HE would have paid the assistant.
We have also found 2 other couples who also paid for an assistant who did not show, and whose photographs have the same issues ours do.
We are devistated. We do not want to have to go to court, but we feel like we have no choice. We have asked for half of our money back, but he has basicaly said we are welcome to take him to court. He has been very cocky about it, and actually very mean.
What would you all do about this if you were in our situation?
If you would like to know the name of this photographer, please email me – I would be happy to save another couple from what we are going through.
Thanks so much, Ladies!