Post # 1
I recently got married. My husband and I chose a professional photographer that we had worked with before. During the wedding, we had several complaints from family/friends that she was being rude to people and not very professional; people asked why the photographers were sitting down for so long at the reception. It was almost a month after our wedding when we finally got our pictures. She didn’t give us a sneak peek to let us see at least one. Once we got our pictures, we were disappointed that we didn’t have more of our guests, either waiting around or even during the reception, and several other things. The pictures we do have are absolutely beautiful! But it is so hard to get over the fact that we had 2 photographers and were missing so many moments. There was suppose to be a big reveal for us to see our pictures for the first time. But instead we just got a flash drive and told that we would get our other item later in the mail, which we still haven’t received. I just need some advice on what to say. I don’t know what can really be done to fix what has been done.
Post # 2
Did you give the photographer a list of photos you wanted? These “missing moments,” did the photographers know before the event what those moments were?
Post # 3
- Wedding: January 2021 - City, State
married2him4ever : there’s nothing you can say I don’t think, yes you may be disappointed you didn’t get more guests but she’s there to photograph the wedding – not guests floating around.
this is just my opinion though.
Post # 4
- Wedding: March 2016 - Surfer\'s Beach, Grand Cayman
In regards to her “being rude”, is this something you saw or just second hand from guests? I’m asking because I’m a photographer and once got the nastiest message from a relative of a bride telling me how I was the rudest most unprofessional photographer she’d ever seen, she sent me bullet points on what I did wrong. The reason she was mad is because I had to ask guests and relatives to not stand behind me with their cameras and shoot while I was shooting, it was a 20 person bridal party and as you can imagine they were all getting distracted and looking all over the place. I had kindly asked that nobody but the bridal party join us in the garden during photo time, but people followed, when they stood behind me and took photos, I asked kindly if they could stop, they didn’t. So yes at some point I had to speak a little more firmly, otherwise the photos would have been ruined. As for the photographers sitting down, are they talking about dinner? Photographers need breaks and meals as well. Just a couple of things to consider before you address these matters. Pictures of guests milling around isn’t something most clients want a ton of in my experience, I generally will get a few when there are interesting moments but if that’s something you wanted fully covered I think it should have been addressed before the big day.
Post # 5
Glass half empty or glass half full. Yes, you wish you had more photos of guests (and as a pp asked… did the photographer know that prior?). But on the glass half full side. You LIKE the photos you do have (look at the number of posts where the bride doesn’t). You got them within a month (look at the number of posts where people are still waiting 2-3 or 6 mos later). If they fulfilled their contract “x number of shots” within the time frame and there was not “shots list” they were working from, I’m not sure it’s fair be too unhappy.
If there was a desired “shots list” … then have the discussion about why more of them weren’t captured.
Post # 6
1. less than a month after the wedding to get photos is amazing. I actually had one month in my contract and it still took 2. Most bees don’t even hope for 2. So I definitely wouldn’t complain about the time it took them to edit.
2. As previous posters pointed out: they are there to photograph you and your husband, and your wedding. If you wanted specific photos beyond what should be reasonably expected (ceremony, portraits (with whomever poses with you), grand entrance, toast, cake cutting, first dance), you unfortunately should have communicated that to your photographers at some point.
I sympathize with you: there are some things I wish I had asked my photographer to take photos so I get that it’s dissapointing. However, I don’t think it’s the photographers fault he didn’t.
3. The fact they were rude to the point that your guests complained IS something worth being upset over! I’d leave an honest yelp review: you loved the photos, they only took a month to get to you BUT they didn’t do the big reveal that had been promised and they were rude to your guests. Before posting that, I’d definitely get concrete examples from your guests as to how they were rude. As @Peegee pointed out: sometimes guests are just unreasonable.
Post # 7
Horseradish : No I didn’t. But some of those moments were during the reception of things I didn’t know where going to happen. Also there were quite a few images of me getting ready, but only 5 or 6 of my husband getting ready (and those are all black and white)
Post # 8
married2him4ever : you can certainly ask them why there aren’t more photos of your husband getting ready and/or if they can give you some photos in color. The least they can do is send you those 4 in full color, if you prefer color photographs.
Post # 9
amanda1988 : Thanks, this was helpful. I know I am lucky to get my photos within a month. However, I don’t really know what was in my contract because my photographer never mail me my copy. I guess I just assumed that some of the pictures I was hoping for were “understood” or “obivious” at least to me.
Post # 10
married2him4ever : I can tell you that as a wedding photographer when it comes to taking candid photos of guests we generally only do that during the dancing portion of the evening. Myself and most wedding photographers I know do not photograph during dinner because the photos are extreamly unflattering and guests are generally very uncomfortable being photographed while eating. Once dancing starts we tend to be photographing that, and while we photograph people standing on the sides quite honestly those photos are boring and you can only photograph the same people standing or stitting around doing nothing.
Post # 11
amanda1988 : Hahahah agree. It’s been 3 months of waiting for me…. but I did get sneak peaks!