(Closed) What would you do about this?

posted 7 years ago in Rings
Post # 3
Member
8738 posts
Bumble Beekeeper
  • Wedding: September 2011

@mBride2011:  Honestly I’m not sure what you can do.

Have you gotten the diamond independently appraised?

As long as the GIA cert matches the diamond you were sold, it’s more of a caveat emptor situation. 

What is the store’s exchange/return policy?

Post # 4
Member
2063 posts
Buzzing bee
  • Wedding: August 2012

If he has a certification and it is not SI clarity, then I would have the diamond re-appraised by an outside vendor. When you bring the apprasial back to the store, they should honor the certification and replace the diamond. When they don’t, call corporate and complain. If corporate doesn’t react, sue.

Post # 6
Member
14661 posts
Honey Beekeeper
  • Wedding: June 2011

By definition: Slightly Included: Imperfections are visible under 10x magnification, and may be visible with the unaided eye.  If he paid for an SI, it sounds like he got an SI, why do you think he over paid?  If that’s not what you wanted and its returnable, I’d just return it and start over.

Post # 8
Member
1866 posts
Buzzing bee

@mBride2011:  Some SI diamonds will have inclusions that are visible to the naked eye, as pinkshoes points out.  With SI diamonds, you really have to inspect carefully.  You may get lucky and not be able to see any inclusions, which would be great b/c then you would get a price break.  Unfortunately if the diamond is non returnable, and your husband bought it over 2 years ago, I don’t think the story has any obligation to allow you to return the stone or to get any sort of partial refund.

Post # 9
Member
8738 posts
Bumble Beekeeper
  • Wedding: September 2011

@mBride2011:  Is the cert that came with the diamond GIA or some other grading agency?

If it’s GIA you might have some ground to stand on, if not you might not. Agencies other than GIA have less stringent standards so you might not have as much of a case.

Post # 10
Member
14661 posts
Honey Beekeeper
  • Wedding: June 2011

@mBride2011:  Wow, two years ago… I’m sorry, I havent been in this particular situation, but I’m pretty sure that after this long past any return policy they may have had, that they will not do much for you.  If your husband didnt see it upon full inspection of the diamond when he bought it, it doesnt sound like an I2… an I2 would have an inclusion so obvious, it’d be clear as day. 

Post # 12
Hostess
11166 posts
Sugar Beekeeper

I am curious what the certification stated on the card that your Darling Husband recieved. Does the card also state SI? Is it SI-1 or SI-2?

My Maid/Matron of Honor has a ring from Kay Jewelers and it is an SI-2 and does have an inclusion that is visible when looking at it with the naked eye, once you know it is there. Just looking at it in a typical social setting you wouldn’t see it.

Post # 13
Member
913 posts
Busy bee
  • Wedding: April 2014

I think the only thing you can do at this point is make sure the diamond matches the certificate. The certificate may have an inclusion plot that you can match to the stone, or make note of a laser inscription that you can verify. Otherwise an independent appraiser may be able to take the stone out of the setting and take its dimensions and match those to the certificate. With any “luck” you were given a different stone than the one you thought you were buying.

Post # 14
Member
14661 posts
Honey Beekeeper
  • Wedding: June 2011

@mBride2011:  GIA??  That’s about as legit a rating as you can get by my understanding.  If your stone matches the inclusion mapping on a GIA certif and is indeed the certificate for that stone and it says its an SI…. I’m going to have to believe that is what it is.  I dont think you could take that to the store with any sort of complaint if they sold you an stone with a legit GIA certificate for it.  Sorry I keep sounding negative, but I just cant really see it any other way 🙁 

Post # 15
Member
1370 posts
Bumble bee
  • Wedding: August 2012

Even so, 2 years after the purchase, the store will likely not do anything, and no offense, but you can’t really expect them to.  Would you assume a car dealership would just replace your car after 2 years because you found something you didn’t like?  Same goes with any purchased item.  In reality, you’ve had ample opportunity to have the original stone replaced with a lesser quality and may now be trying to scam them into a higher valued piece.  (not saying you are, just saying that they may be suspicious of that).  Plus, the value of a ring can change so much in such a short time.  My wedding band cost us about $650.  We went to look at the option of buying a second one to fit on the other side about 3-4 weeks later.  $1200 bucks!  

That said, some stores do have a trade up allowance, that you could trade your ring in for a bigger/better/different one at a cost less than ticket.  Another option,  buy a loose stone from Blue Nile or one of the independant retailers and just have yours reset. (Spence Diamonds and Independant Jewellers are 2 I know that sell stones here in Canada).

It’s a sucky situation, but I don’t think you have a leg to stand on legally to claim you got ripped off 2 years post purchase, I am sorry to say. 

Post # 16
Member
38 posts
Newbee
  • Wedding: June 2013

@mBride2011: I am sorry that you are going through this, it sucks how stores take advantage of people when they know that it is an emotional purchase.

Was it rated SI-3? SI-3 isn’t a GIA rating and some stores will sell an I rated diamond under SI-3. There is no rule stating that a store has to follow the GIA scale, they use SI-3 so that they can trick people who know they want an SI diamond but not know that there isn’t a level 3. You might want to name the chain store so that others can be on the look out for diamond quality. PLus it never hurts to post your story on review websites.

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