(Closed) what would you do if they forgot to charge your credit card?

posted 9 years ago in Money
  • poll: what would you do?

    nothing. not my mistake and if i save $150, then great!

    go out of my way to contact them and tell them to charge me the $150! its the ethical thing to do

  • Post # 31
    Member
    2312 posts
    Buzzing bee
    • Wedding: August 2011

    It will show up eventually. Contact them if it will make you feel better, but in the meantime, don’t forget that there’s an extra $150 in your account that WILL be deducted someday. This happens to me a lot, and I don’t know if it’s because my banks merged last year after a buyout, but sometimes stuff will take a month plus to go through- but it always does.

    Post # 32
    Member
    1488 posts
    Bumble bee
    • Wedding: March 2012

    I’ve had this happen before. Not with wedding stuff but I contacted the seller and they told me since it was their mistake they wouldn’t charge me. I felt so bad about not saying something so I’d contact them, they may surprise you.

    Post # 33
    Member
    10283 posts
    Sugar Beekeeper
    • Wedding: October 2011

    I’m an auditor for a popular retail chain and I deal with these types of things on a daily basis. If there was a problem with your transaction and the auditors had to tweak it in any way, there is a chance that the retailer’s merchant services (the company that actually processes the credit cards and sends them to the customers bank) never got the credit card information therefore it was never settled. If this is the case, the retailer will more than likely never know and you will not be charged. I also handle credit card disputes for our chain and it always surprises me when customers who weren’t charged contact us so that we can charge them.

    Is contacting the retailer the right thing to do? Yes, but do most people actually do that? Nope. 

    Post # 34
    Member
    2788 posts
    Sugar bee
    • Wedding: January 2011

    In my opinion you need to contact the company and pay for the goods. I am actually surprised the poll is showing that you shouldn’t. This may sound mean, but if you weren’t able to afford the items, you knew that before making the purchase. I’m not buying the excuse that you can’t now, that your cc wasn’t charged. If that is truly the case, then return the purchase. But, like I said, this is just my opinion.

    Post # 35
    Member
    7691 posts
    Bumble Beekeeper
    • Wedding: August 2010

    I wouldnt do anything but I would also just make sure that you always have an extra $150 on that card to cover it if it does come around later.

    Post # 36
    Member
    20 posts
    Newbee
    • Wedding: April 2012

    So it’s flooding and there’s a man stuck in his house.  A canoe stops by and tells him to get in.  “No, God will save me,” says the man.  Then a motor boat stops by and tells him to get in.  “No, God will save me,” says the man.  Then a helicopter lands on his roof and tells him to get in.  “No, God will save me,” says the man.  It keeps flooding and then the man dies.  When he gets to Heaven he asks God, “Why didn’t you save me?”  God replies, “You’ve gotta be kidding me.  I sent a canoe a motor boat AND a helicopter!”

    The point of this is that sometimes the world tries to help you out and you’ve got to be open to receive it.  Everyone keeps saying karma, but maybe it’s a karma gift and not a karma test.  Don’t call.  But keep an extra $150 handy just in case.

    Post # 37
    Member
    167 posts
    Blushing bee
    • Wedding: August 2011

    I would wait before saying anything. Once I thought I didn’t get charged and went and paid again. Only to have it show up on my bill later. So I got charged twice.

    Post # 38
    Member
    592 posts
    Busy bee
    • Wedding: July 2012

    View original reply
    @Sarah MD: Lol. Like!

    Post # 39
    Member
    1 posts
    Wannabee

    View original reply
    rachaelrobin:  I am going through something similar. The company charged for just a small portion. It shipped two different packages days from each other. At time of purchase the whole amount was pendIng. Then when it went through it was for just one item. I asked them when the rest would be charged and shipped. They said when the next package shipped. Well its been shipped and not charged. It doesn’t sit well with me to not say anythIng. I contacted them again, so we’ll see what happens.

    If she purchased the items, she had the money. I hope she did the right thing! Even if they don’t fix it she would feel good knowing she did all she could.

    Post # 40
    Member
    34 posts
    Newbee
    • Wedding: August 2015

    I wouldnt call, id let it go! 🙂

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