Post # 1
Ok I just got engaged!!! on the 30th OMG
I’m still in shock, anyway. The SO ordered the ring, its utterly gorgeous. But it arrived with the wrong cut of stone. He ordered cushion, we got round.
I never wanted a round stone, I always wanted cushion, the SO knew this, and thats what he bought, the paper work that came with the ring even says cushion, but the stone is round.
We emailed the company, they said they would fix it, but we have to send the ring back to them…=[
I don’t want to part with it even if it is the wrong stone….but I never wanted a round stone. It’s beautiful but not what I or my SO wanted.
The company still hasn’t responded to my question of how long it is going to take them to get the ring back to us….
I’m torn, should I just keep the round stone, I don’t think I want to…but I don’t want to part with my ring for more than a few days…=[
what would you do?
Post # 3
This is going to be the ring you wear forever, it should be the one you want. You can deal without your ring for awhile, it won’t mean you’re any less engaged.
Post # 4
Supposedly, you are going to be wearing this ring for the rest of your life. I think it is definitely worth it to wait, even if it takes months.
Post # 5
You will be happy you exchanged it in the end
Post # 6
Yeah this is your ring for life make sure it’s what you want! PLUS if they mixed up the cut how do you know all the other specs are correct? I would definately send it back just to make sure you got the correct diamond that he paid for.
Post # 7
I would send it back. He paid for the cushion cut stone, so you should get the cushion cut stone.
Did you get the right GIA certificate for the cushion cut stone? Or did they send the GIA for the round?
Post # 8
If you like the ring as is I would keep it. Round cut stones sparkle more and are the “perfect” cut. I actually always wanted a cushion cut but my Darling Husband wanted the “perfect” cut so he got me round and I do love how much my ring sparkles.
Post # 9
If you dont like it, and the company sent the wrong stone then return it.
Post # 10
I would send it back. Even if they have to keep it for weeks. You want the stone your Fiance and you chose, not the wrong one. I had a problem with one of my baguettes, and I was SO disappointed that the jeweler had to send my ring back to NY to the designer, and they had it for like six weeks. They even had my ring over the Christmas holidays the year I was engaged. I was so disppointed to have to travel to another state to visit all of my family WITHOUT my actual ring (I wore a CZ stand-in.) However, you will be much happier to get your ring back the way that you want it. You may have to live without it for a number of weeks, but that is much better than having to stare at a stone you didn’t want and don’t like for the rest of your life.
Post # 11
Send that baby back! There is no way I’d settle for a different cut just so I could have a ring on my finger.
Post # 12
lol just realized i’m still calling him my SO…haha!! oops. soo new to me!
Post # 13
Even if it takes a few week to get it fixed, you’ll be wearing this ring for the rest of your life! I’d get it fixed.
Post # 14
Deffo send it back. If you want cushion, you’re always goingto think of that so I wouldn’t hesitate in getting the one you want.
Post # 15
Send it back! Grab a cheapo ring from walmart if you need to have a ring on your finger for the next few weeks. Good luck!
Post # 16
@ames12708: “SO” is “significant other” you can call him that if you want. it means just about anything, and is gender neutral.
anyway, my two cents: return the ring! also insist that they reimburse you for return shipping (you should get that sucker insured which costs extra), AND that they should pay for overnight shipping of your cushion cut ring at their own expense.
if they don’t comply, threaten to take your business elsewhere. this is their mistake.
at least, that’s what I would do 🙂