(Closed) What would you do? Vendor issue post-wedding.

posted 6 years ago in Photos/Videos
Post # 3
511 posts
Busy bee

@AmeliaBedelia:  I would make my selections, find the most current interest rate and add it to your $100 for the six months, and ask her to have them ready by X date.  See what happens…..

Post # 4
8435 posts
Bumble Beekeeper

I would call her.

Post # 6
5428 posts
Bee Keeper

That would irritate me too that she is still updating her facebook and ignoring you. Ever thought of putting a post out there so “everyone can see” that she isn’t responding to you? I know this may sound petty but at least you’ll get a response…

Post # 7
8435 posts
Bumble Beekeeper

@happyface:  That is a good idea.

Do they have an office that you can drop by?

Post # 8
1314 posts
Bumble bee
  • Wedding: May 2006

For $100 it is literally not worth your time to pursue it with her.  If you factor in her mark up you are probably only out $25-50 at most.  She had her chance at good customer service.  Now write an honest review about your experience with her on Yelp, Wedding Wire, Google.  If you like the photos well enough then give her a 3-4 star, but go into detail about her lack of communication regarding her print credit etc. Trust me photographers (good photographers) are striving towards perfect reviews, and anything less than 5 stars can impact us.

Post # 10
4352 posts
Honey bee
  • Wedding: August 2013

@happyface:  +1 Just write on her wall, “Hey I’m just trying to follow up with you about the $100 print credit for my wedding photos. I didn’t receive the email you said you would send me about it two weeks ago. Its been seven months since the wedding and I would really like to print a few of the photos to hang in my home.”

ETA: Basically its nice, but makes it clear to everyone who looks at her wall that you’ve been trying to communicate with her in other ways and that the wedding was seven months ago.

Post # 12
739 posts
Busy bee

Are you sending it from a new email? It may have gone to her spam account. I also know anyone who was using godaddy as a host/server last week had their websites and/or email go down. How long ago did you last wrote her or called her? Have you sent her a message through FB to see if she was getting your emails? I wouldn’t leave reviews just yet but I would post something on her FB business wall saying something on the lines of “Hey just wondering if you were getting my emails, I haven’t herd back from you in a while” I bet you she will respond on that quickly. She will either get back to you right away or delete it. If she just deletes it then you know she’s ignoring you. I would update your reviews at that point.

-sorry for any typos I’m on my phone. 

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