(Closed) What would you expect for no air conditioning

posted 9 years ago in Reception
Post # 3
Member
2342 posts
Buzzing bee
  • Wedding: May 2010

OMG are you serious!!  I’m sorry that happened!  They should have at least tried to bring in fans from everywhere even if someone had to go out and buy it!  They should at least compensate half the price of your venue!!  You do need to fight this, as I’m sure it was expensive to have your reception there!  Look over the contract and maybe bring it to a lawyer and explain the situation, see what they say, maybe they can fight for the whole cost of the reception!  I hope it works out, sorry again!

Post # 4
Member
81 posts
Worker bee
  • Wedding: April 2010

I think the hotel should AT LEAST offer you a couple nights free at the hotel. However, it would not be unreasonable for you to ask them to take 5-10% off your bill, or even waive any room rental fees.

Post # 5
Member
1011 posts
Bumble bee

I actually went to a wedding like that here in Houston (where it’s always hot).  I don’t know what the bride got back.  You need to take a look at your contract with the venue.

Post # 6
Member
11325 posts
Sugar Beekeeper
  • Wedding: February 2011

OMG they definitely need to compensate you. Did they offer anything?

Post # 7
Member
2856 posts
Sugar bee
  • Wedding: September 2009

I agree with the others. Some kind of compensation should be requested. So they didn’t even try to provide fans?

Sheesh! Sorry you had to go through that.

Post # 8
Member
14186 posts
Honey Beekeeper
  • Wedding: June 2009

WOW. On that note, the restaurant my rehearsal dinner in had no AC that night. It blew out and NOBODY told us (like we wouldn’t notice or something???) but they kept providing fans and were way on top of the cool drinks. It was a small room. We didn’t request compensation b/c they did everything they could have, but I would have appreciated a heads up. We were WAAAAY sweaty.

For a wedding? I’d call the manager and request compensation. Nobody notified you! Did they provide fans? ice buckets? water? Anything to keep guests cool? Offered to move your venue outside or open the windows? I mean, wahtever they could!?

If there is a clause where they won’t compensate for that, they should at least offer you guys a few nights’ stay for your anniversary. Once I held a banquet for like 100 people and they ran out of desserts–i got them to knock like 20% off the bill or something for “inconvenience”. Make sure they know that they inconvenienced you, your guests, and caused a lot of hardship and people won’t want to book through them if they weren’t helpful!

Post # 9
Member
1230 posts
Bumble bee
  • Wedding: May 2010

Wow, that is horrible! I can’t even imagine how upset I would be if that happened to me. You definitely need to look over your contract and see what can be done about this. The hotel should compensate you somehow.

Post # 10
Member
49 posts
Newbee
  • Wedding: April 2010

Oh my gosh, if this happened to you I’m so very sorry. I went to a wedding once where the hall forgot to turn the air conditioning on! Everyone spent most of the night outside the hall because it was cooler, awful. 

Post # 11
Member
3162 posts
Sugar bee
  • Wedding: July 2010

OMG this is the exact same thing that happened at my friend’s wedding last summer. It was really awful especially because the reception was in the ballroom with no windows. They literally brought in ONE FAN for the entire ballroom. I think her parents are still in litigation with the hotel to get back most of their money. The hotel screwed up other stuff too, but you need to look into getting money back for something like that. Unacceptable.

Post # 12
Member
74 posts
Worker bee

I would contact a lawyer and see what you can do. The whole ordeal sounds rediculous.

I did book a site that only has airconditioning in the ballroom and balcony so she told me they keep the ballroom doors open along with the outdoor patio doors. It is an old mason building and when I went I actually was chilled and had to wear a sweater. I would be furious if the airconditioning broke and I wasn’t told and the staff didn’t attempt to make guests comfrotable – I get overheated easily and get very ill myself and the older the guest the more likely their will be health concerns.

Post # 14
Member
14186 posts
Honey Beekeeper
  • Wedding: June 2009

Call the customer service line for the hotel–talk to the CORPORATE offices.

I think you need to move above and beyond. Tell them that at THE TIME, the compensation provided was sufficient but now that you know you’ve been deceived and your guests were uncomfortable and the situation was handled poorly, you feel like your wedding was ruined and has left a bad taste in your guests’ mouth. Tell them how you paid all this money for a miserable event, etc. Corporate can do a lot more than the actual hotel.

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