(Closed) What's more important – the dress or the store?

posted 9 years ago in Dress
Post # 33
4753 posts
Honey bee
  • Wedding: May 2012

OK doesn’t mean bad. I’d buy the dress and call it a day any alterations can be done elsewhere.

Post # 34
582 posts
Busy bee
  • Wedding: August 2013

I don’t think how the store LOOKS is important, but as long as they have good customer service and you trust them with the dress then it doesn’t matter. I had a similar dilemma except the store had terrible customer service and I did NOT trust them so I chose to order my dress somewhere else…so that would be a little different. 

Post # 35
3625 posts
Sugar bee
  • Wedding: June 2012

I think the dress should be more important since you are wearing the dress on the day of but no one knows where you bought it. However, if you have alterations that need to be done, you should feel comfortable with the store because if they butcher your dress, that will be a huge problem! However, if it is the overall aesthetics of the store or if they’re just slightly less friendly, I would be okay with going with the less attractive store as long as they have your dress.

Post # 36
773 posts
Busy bee
  • Wedding: September 2012

In my case, two stores had the dress I wanted. One was aweful, the “manager” was a huge b*tch! The second was alittle out of the way, but they treated me like gold.

So with me the store was more important.

Post # 37
569 posts
Busy bee
  • Wedding: August 2012

I’d say the store does matter, lots, actually, because they are part of your experience and will do your fittings etc. I actually had a massive issue with my dress shop and ended up recovering my deposit (the service was that bad that I was able to get it back) and having to find a new dress 3 months before my wedding.

On reflection, I should have trusted my instinct when I had doubts about their service. It’s easy to say the store doesn’t matter if you haven’t had a bad experience but when you’ve been reduced to tears by your bridal store, trust me, it does. That’s maybe extreme, but I do think the store matters.

Post # 38
1936 posts
Buzzing bee

the dress…. you can get your alterations done anywhere…

Post # 39
449 posts
Helper bee
  • Wedding: August 2014

I wrote a smiliar post a few months ago.. only my problem was that the store carried great dresses and were willing to discount greatly however, the sales girl was not the least bit enthusiastic and not too helpful. She made me feel like I was wasting her precious time.


So I’m with you.. the dress and the store are both important- to me anyway. I want the whole package! 🙂

Post # 40
249 posts
Helper bee

OK so I am the “store” so of course you know my answer LOL! But here is something to think about, who do you want to give your business to? It does matter allot and a store should earn your business not just by having a dress you like. We carry Casablanca Bridal and so do hundreds of other retailers but we are a platinum retailer with them because we sell so many of their gowns to hundreds of Brides and they buy with us because they love our staff and feel comfortable doing business with us. We have Brides travel across state lines daily to shop with us and I know the dress is ultimately the most important because like the other Bees replied you are wearing your dress not your store. But make sure you do feel comfortable doing business with that store, they will be the ones in your corner if something goes wrong so make sure you trust them. Best of luck! Oh and I LOVE the Casablanca dress you selected, it is a great dress.


Post # 41
2347 posts
Buzzing bee

View original reply
@DeathByDesign:  Thank you! 

Seriously, a nice store is a good experience to have, but is the store going to be on your body all day long, and in your pictures?


Post # 42
4462 posts
Honey bee
  • Wedding: February 2012

Both but if it came down between the two most glaringly the dress. 

Post # 43
128 posts
Blushing bee
  • Wedding: October 2010

The dress.

But customer service and personality has a role too.  The store I purchased my dress from was kind of alarming looking – I was a little embarrased to take my mom there. However, the owner was wonderful and she does all the alterations herself. Even though her shop looked crazy and disorganized and outdated, she was a pleasure to work with and did a great job.

Post # 44
2063 posts
Buzzing bee
  • Wedding: September 2011

I found a store that I just LOVED… They had my #1 dress… But my #1 dress ended up getting bumped down to #2 – I found a different one at another place that I loved more.  Of course it was a designer that the favorite store didn’t carry… So I called the shop owner and asked her if she could get it in… And she made a way to get it in, even matching the discount that a different store had offered me! I was so happy – I got THE dress at THE store! 🙂

The topic ‘What's more important – the dress or the store?’ is closed to new replies.

Find Amazing Vendors