(Closed) when can you bug a photographer

posted 8 years ago in Photos/Videos
Post # 3
Member
8353 posts
Bumble Beekeeper
  • Wedding: March 2011

It is after the deadline that she gave you, so I think you should contact her.

Post # 4
Member
10851 posts
Sugar Beekeeper
  • Wedding: September 2010

I would email and say something along the lines of you’re back from your honeymoon and looking forward to seeing some teasers soon. When she responds I would then ask for confirmation of a delivery date for the rest. I think checking in with a gentle reminder especially after 9 weeks is totally fine.

Post # 5
Member
7587 posts
Bumble Beekeeper
  • Wedding: December 2010

Start bugging! You paid for a service and you deserve the result.

Post # 6
Member
566 posts
Busy bee
  • Wedding: November 2011

I would ask nicely. Play up the excited newlywed angle or mention that your fam is really looking forward to seeing the pictures. No need to be pushy but you should definitely inquire.

Post # 7
Member
491 posts
Helper bee
  • Wedding: June 2011

I agree, definitely ask, but play up the excited to see them angle.  If she doesn’t respond within a reasonable amount of time, then I would start to worry (or maybe that’s just me).  No harm in asking for an update though!

Post # 9
Member
1518 posts
Bumble bee
  • Wedding: September 2010

i don’t think a phone call would hurt just asking about the status. I was told that i would get mine by the end of sept and still haven’t heard anything. I plan on calling them mid-week this week. There is nothing wrong with checking in

I only got one photo! I think that is worse than not getting any!! It makes you too anxious lol

Post # 10
Member
1000 posts
Bumble bee
  • Wedding: September 2009

I agree with KLP. Just ask nicely, and before you go stark raving mad on the inside, please keep in mind that things do happen. I have a few clients waiting a little longer than I’m sure they expected right now, but when they emailed me about their photos they found out that my mother is in the hospital with two broken feet, a broken elbow and cranial bleeding after jumping out a second story window in an attempt to kill herself. They have all been very understanding and I appreciate that none of them were nasty with me when they initially inquired about their photos because I’m definitely feeling a bit sensitive.

Post # 11
Member
2186 posts
Buzzing bee
  • Wedding: September 2010

i would only freak out if you are getting no explanation on why they are late. if the contract says 8 weeks then it should be done in 8 weeks. sure theres flexibility for the unexpected, but in lieu of a good reason, i would want my pics ASAP, and AFTER you get the pics i would ask for a discount on the wedding album for the wait.

Post # 12
Member
277 posts
Helper bee
  • Wedding: September 2010

Just ask nicely when they think it may be ready for viewing.  I’m sure they’ll understand that you’re dying to see them.

Post # 14
Member
3041 posts
Sugar bee
  • Wedding: May 2010

I would give it another day or 2 & follow up with a call. I’d call during the week since if she does have a wedding, she may not pay attention to the voicemail til the next day. I think communication is extremely important & if you don’t communicate, it can lead to a bad experience with someone, even if they did great work. Something crazy may have happened in her life, so you really don’t know. I also get impatient when someone gives me a timeframe & they don’t make it. I’ve gone over my timeframe before in photography & its because other things came up & didn’t want to rush through editing the pics. However, I always send an email letting them know. Hopefully your photographer will learn that soon. Still, be patient with her!

Post # 15
Member
20 posts
Newbee

Wow 8 week!! Mine are up in less then 2 weeks.  Coming from a photographer, if her contract says 8  weeks and it’s now 9… I would start asking her when she thinks they will be ready, its unfair to make you wait.  I hate to make brides wait, I am as exited to hear what they think as I am sure they are to see them.

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