Post # 1
What is this? The 80’s? It drives me crazy when vendors don’t list email addresses on their website. Instead it’s all “Give us a call at…”. I don’t know about anyone else but I much prefer to handle the initial communication via email.
Seriously, get with the times and create a f’ing email address for your company! They’re free, ya know!
Post # 3
I’m trying to rent a tent and it’s almost as if i have to call them at their home, talk to their daughter and meet them in a back alley or something …
Post # 4
Agreed! I hate the phone and I have a weird schedule that can make it difficult to find a good time to call.
Post # 5
yes, I prefer to do email because then you have a written document in case anything happens or you need to refer back to something
Post # 6
Totally understand, it is extremely frustrating and feels unprofessional sometimes!
Post # 7
@UpstateCait: I feel the SAME way!! If you don’t have an email address, I’m probably not contacting you. I hate calling people because I sound 12, and they never take me seriously.
Post # 8
- Wedding: September 2011 - Mackinaw Valley Vineyard; Bloomington Center for the Performing Arts
Totally agree. I hate it even more when you email for information and they respond with, we’ll be happy to help you/answer your questions, just give us a call at …. Seriously? That’s why I emailed you.
Post # 9
@mspony: I’ve gotten a few of those, too. Needless to say, they never received a call from me.
It’s almost as if these vendors don’t want to make money! I’m going to bite the bullet and call this salon since MU artists are apparently hard to come by in my area but I do plan to mention the no email thing to them.
Post # 10
I’m with you! I prefer to communicate with vendors via e-mail whenever possible. It’s nice to have everything in writing, plus it provides me with more time to properly phrase what I want to say – I get flustered easily on the phone!
ETA: I actually chose my salon for wedding hair and makeup based on the fact that they had a nice website and an e-mail address. I was able to communicate with one of their staff via e-mail to find out if they were available to do a Sunday wedding and then we spoke on the phone to make the actual appointment. When I decided I wanted to bump the appointment up by an hour to have more time for our first look, I just sent another quick e-mail and they got back to me really quickly.
Post # 11
We are in the process of looking for a caterer and I can’t believe how many places dont use email. Or..even more annoying are the places that have incorrect email addresses listed. Our venue only allows about 8 or 9 caterers, and of those, 4 emails have bounced back to me. Update your friggin website people!!!!