(Closed) Where did my font go? (technical question)

posted 8 years ago in Paper
Post # 3
Member
1042 posts
Bumble bee
  • Wedding: May 2010

Oh, dang that’s kind of unfortunate. It definitely sounds like Trajan Pro was loaded with the Adobe product trial that you had, then removed when the trial was uninstalled. Because your document used a font that your system no longer recognized, Word opened the file in “compatibility” with Arial. This actually happens a lot- if someone designs something in a font you don’t have, especially on older computers it will just open with Times New Roman or Arial or something generic.

If the question is how you got it in the first place, Adobe probably loaded in some fonts when you downloaded the trial software. The fonts on your computer are all stored in the same location, so any font that was installed with Adobe should also be available for you to use in word, and vice-versa. When the trial got uninstalled, the font must also have been removed from the font directory.

If your question is what to do about it…well, you have a couple options.

– You could buy the font. I am assuming that you don’t want to do this.

– You could try to download the trial of Adobe Illustrator or something like that again, and see if the font is reloaded and use it.

– You could search around on the internet to see if you can download it for free somewhere. Please be careful to make sure that you don’t get any viruses or download malicious software while doing this. When in doubt, always run a virus scan on the file you downloaded before opening it.

– You could look around for a similar font.

Good luck! Let me know if you need any more help.

Post # 5
Member
1042 posts
Bumble bee
  • Wedding: May 2010

Donwloading another Adobe trial definitely seems like the easiest bet so far. I would set aside some time to do that this week, if I were you, just because you might not be able to download the same product trial again (though if it says you can’t because your email address is already in their system, I would just use a different email or find a way around it).

I know how you feel about not being able to come to terms with a replacement- I love my fonts too!

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