- 4 years ago
- Wedding: September 2016
I could be wrong but I was under the impression that the reason the ask when your wedding is, is to prioritize rush orders and because they only have space for a certain number of dresses in alterations at one time. If this is true Theoretically, someone who ordered their dress after you but had a wedding before you would be prioritized over you… I doubt you would be able to get your money back since they actually haven’t failed to deliver the dress, it is just much later than you were orriginally told. I think you should be able to get free or discounted rush alterations for sure. I agree that you should reach out to the designer and see if they can give you any information on their end.