Who has used cocomelody before? Are they trustworthy?

posted 2 months ago in Dress
Post # 3
143 posts
Blushing bee

Geekchick42 :  have you done a search? I’ve seen a thread of a bee who has gone in store and tried their dresses on. They also have an instagram with pictures of real brides.  I’m considering it, they look really good! 

Post # 4
225 posts
Helper bee
  • Wedding: July 2018

I was just googling them…
They have a brick and mortar store and do their own designs – they’re not a rip-off site, and they do have many positive reviews. BUT, their production is based in China and I found a large number of reviews of people who had issues with shipping times or quality control, and poor return policy.

I think they’re right on that line between sketchy and legit where it really depends how brave you are and how much time/money you have to fix the situation if something does go wrong. Personally, I wouldn’t risk it, but I’m paranoid and busy 🙂

Post # 5
625 posts
Busy bee

I was 90% sold on buying from them, but ultimately decided to go full custom since they didn’t have a style that met my needs without making changes. 

Looking at photos on Instagram, they look really nice and they have lots of great reviews. My experience reaching out to costumer service was positive. They replied promptly and answered my questions thoroughly.

If they’d had a style that worked for me, I would have done it. I’d also say I think ordering a dress they make a lot increases your chances it’ll turn out well. I think it’s worth rolling the dice.

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