Post # 1
I contacted my cake lady for a price July 2. 22 days later, 2 phone calls and an email still nothing. She said she needs at least another week.
Dropped my e-ring off at jewelers for them to order a wedding band July 13. He was to call me with prices. He has called to ask me my ring size twice (even though he has the ring), and told me on two separate occasions the day he would call me-by the latest!!!! He always said it so confidently. He has never met those promises.
Should it take a month to get a cake price and 11 days to get a ring price? Am I unreasonable and a bridezilla? In my industry if I say I will call someone Monday it is completely unreasonable of me to call them any day later than Monday. I want to call the jeweler but I don’t want to harass him. If this is reasonable I will lay off but to be honest I’m a bit frustrated. I expected the ring to take a bit of time since after dropping mine off, 2 days later I asked for an additional price, however he told me he would have it for me that day. That was over a week ago now. I did one follow up call and he said by Monday. Now it’s Wednesday and still nothing.
Post # 3
@Honey-Bee: I found this too! I found that promises, deadlines, verbal quotes; it’s all rubbish. It annoys me to no end.
Post # 4
they’re often single business owners, mom and pop places, not trained in a corporate culture. i don’t expect most of them to be extremely professional.
Post # 5
@Honey-Bee: I’ve been having the same problem, especially with potential jewelers and caterers. It’s frustrating. While I understand that they can be busy, it doesn’t make me want to give them my business!
Post # 6
Exactly. Some rings are the price of cars. You can at least return a phone call!
Post # 7
Some are probably clueless, while others are probably so busy that their customers are just a number :-/
Post # 8
“Should it take a month to get a cake price and 11 days to get a ring price? Am I unreasonable and a bridezilla?”
I am a full-time wedding planner, and I can tell you unequivocally that the answer to both questions is a resounding NO! Being a small business owner has nothing to do with one’s level of professionalism. @melonseeds: You should ALWAYS expect your wedding vendors to act like professionals, even if they work out of their homes like I do.
I have worked with good vendors, and I have worked with bad vendors. Good vendors do what they say and treat their clients with respect. Bad vendors expect clients to work around their schedules and do business however is most convenient for them. Trust me – you do not want to work with someone who takes a month to get you a quote for a cake! If they can’t be trusted to write up a quote within a few days, they definitely can’t be trusted to deliver a product on time and as ordered.
Post # 9
The cake vendor should surely be able to do a quick calculation of how much their costs are and how many hours it will take to make, and then give you a figure? Surely?!
Post # 10
Now that I know in not crazy I have found another jeweler within a reasonable distance that carries my ring designer, however original unhelpful store has my ering because they are fixing some damage I did and supposedly matching me a wedding band. I want my ring back so I can go to the other store, but don’t know how to get it politely without making it obvious I’m not buying a band there. I Want my ring fixed properly, I don’t want to piss them off before it’s done
Post # 11
I don’t want to remember all this every time I look at my wedding band. I feel so bitter
Post # 12
- Wedding: August 2013 - Wynn Las Vegas
A few of my vendors have been kinda sketch, but it makes me SO THANKFUL that the actual venues are really on point. At least I know we will have a ceremony and a reception with food ha.
Post # 13
Wow I really thought it was just my experience with vendors. But it seems a majority of us run into this problem planning our wedding. I’ve lost count of the broken promises. It has truley shocked me to see an industry with such poor work ethic. Not to say all vendors are like this just more vendors than anticipated.
Post # 14
@Honey-Bee: you’re definately not being unreasonable !! that’s rediculous . I was on the edge of my seat when I couldn’t get a hold of the hal I wanted to book and that was only a week and half ( which I shouldn’t have been waiting that long in first place ) .
Post # 15
There was a wedding venue that we wanted to visit. It took numerous phone calls/emails to the woman to set up a time to go in and see it. So we get there – ask to see her – and everyone just kind of stares at us.
The owner then comes down and says she was “unable to make it in today” ~ aka forgot we were coming! REALLY? After all that hullabaloo? Why would anyone book their wedding there after that kind of treatment?
There are countless vendors I haven’t heard from after I’ve left emails…voicemails… that shocks me! Venues and florists mostly.
Post # 16
- Wedding: August 2013 - An amazing non-profit retreat
We WERE booked with a dj. I called him three times trying to get a deposit to him, and finally gave up and found a better dj. I’ve found that some vendors are all promises, no substance.
We went to our venue for a tasting. The chef had forgotten. They were remorseful and ended up comping my Maid/Matron of Honor and I a free dinner, but my fiance only had that one afternoon off and we drove an hour. He never did get to try the food.