- 7 years ago
I just came across a list of things that suck about being a cashier that I wrote when I was working at my first job–I was a server and cashier at a small restaurant that I worked at with my sister, FH, and a few friends. I could probably make this list at least 10 times as long after having been a sales floor team member/backup cashier/fitting room attendant/operator at Target….
1. People are grumpy when they’re hungry.
2. People think they’re better than you and talk to you like you’re an idiot.
3. People take their day’s frustrations out on you.
4. Old men hit on you.
5. You either stand in one spot for an extended period of time, or run around like a maniac trying to get everything done.
6. People change their minds about what they want after you’ve already sent their order to the kitchen.
7. People argue with you over 3 cents.
8. People don’t understand that sales tax makes things cost more, and argue over their total.
9. People can always find something wrong with their food to complain about.
10. You have to look at, smell, and talk about food all day.
11. People can’t figure out that they need to stand at the register if they want to order–not at the pickup counter, not at the tray return window, and not in the hallway that leads to the kitchen.
12. When you’re new, people rattle off long, complicated orders and then get angry when you ask them to repeat themselves.
13. People forget their money in the car and make other customers wait in line while they go get it.
14. People ask you if it’s okay if they don’t have enough money.
15. People don’t understand why food items cost more when you add special ingredients.
16. People get mad at YOU for the cooks taking too long to make their food because they’re outside smoking instead of working.
17. People become infuriated when you miss something they say.
18. People can’t find anything even when it’s right in front of their face.
19. People place huge orders and leave only a few cents as a tip, or no tip at all.
20. People come in just to get water, and don’t act grateful.
21. People try to get you to help them when you’re (sometimes obviously) not on the clock.
22. People very clearly state that they want one thing, and confirm this when you read back their order, but then come back after getting their item and claim they ordered something more expensive, just to rip you off.
23. You have to touch money all day.
24. You have to deal with customers who smell like cigarettes or pot.
25. You have to deal with customers who abuse their partner or children while in line.
26. You have to deal with customers who talk on their cell phone while ordering.
27. The old men who don’t hit on you are usually grumpy and hostile.
28. If you’re on the phone when a customer approaches, they get upset when you don’t help them immediately.
29. People leave huge messes and don’t put their trays in the tray return, even if they are sitting right next to the garbage can.
30. If you don’t know the answer to a customer’s question and say you need to ask a coworker, the customer asks how you could possibly not know.
31. People tell you their life story when other people are waiting behind them in line.
32. People come up to the register, then spend several minutes deciding what they want when other people are waiting behind them in line.
Add your own! If you’ve ever been a cashier (or done any job that involved customer service), what did you dislike about it?