(Closed) Why does David’s bridal get such a bad rep?

posted 14 years ago in Dress
Post # 62
Member
38 posts
Newbee
  • Wedding: September 2013

I went there for my first dress shopping experience and it was not a good idea. My consultant had no idea what I was looking for and kept pulling things I would never wear. I kept asking for specific dresses I saw online and she kept pulling random other things that were way out of my budget. Also the dresses seemed pretty cheaply made. I tried on 1k dresses that looked like $200 dresses. The consultant kept calling me every week after my appointment to check in. It was not a pleasant experience so I went to a small bridal shop and had a much better experience. I have heard some good things though, so if you want to go try it out. Good luck!

Post # 65
Member
84 posts
Worker bee
  • Wedding: May 2014

I had a great experience at DB.  They even let me exchange my dress twice (long story lol).  I’ve heard people say that it is the “walmart” of wedding gowns, but I seriously did not get that.  Yes, there are cheaper gowns there that are “walmart-esque”, but I got a lovely Galina Signature gown for $900 (orig 1200) that is gorg.  There are some more expensive brands that are great that are still less that expensive boutiques.  Plus the boutiques are rather inflexible from my experience!

Post # 63
Member
5 posts
Newbee
  • Wedding: December 2015

The first time I went into a David’s Bridal they kept trying to push me to buy a gown that day, and when I said I wanted to wait to show my mom they told me that some girls buy the wedding dress and then dont tell their mom until after. That really turned me off to the store! I bought my wedding dress at ‘Your Day by Nicole’ and it was fabulous! Great service! I am having my girls get bridesmaid dresses at David’s simply for the ease of the national chain. They dont all live in the state.

Post # 64
Member
49 posts
Newbee
  • Wedding: November 2015

This is my issue with Davids Bridal: 

A while ago I was going to buy both my wedding dresses from them, two flower girl dresses and three bridesmaid dresses. So 7 dresses in total plus 6 pairs of shoes and the other bits and bobs;  So I was going to give them a decent sale.

I did all I needed to do saw they had international shipping-so far so good- then I see they dont post to Australia, They post to Malta (an extremely small island in the middle of the mediterranean; I am half Maltese) but not australia. I thought this was weird so I emailed them- got this BS run around answer and in the end was basically told if you want it, come to america and buy it. This was a while ago, I then asked them if they had any intention to begin shipping to australia on their FB no reply. 

Thats ok tho – more buisness for my dressmaker!

Post # 65
Member
1361 posts
Bumble bee
  • Wedding: October 2015

I just went to David’s dress shopping with a friend.  The quality just doesnt seem to be there for the price of the dresses.  She bought a dress that was cheaper and way better quality at a bigger salon.  I would say go there as a last resort.  Plus all the samples needed work and the fact that you take your dress that was put on with a dirty floor since they dont have you remove shoes.

Post # 66
Member
3576 posts
Sugar bee

I just went to DB to get Bridesmaid or Best Man dresses and it was an awesome experience. Although I’ve been to many DB and know that the difference between the one i went to and others is that  it was more upscale. I went to DB collections and it looked nothing like other DB. The sales woman was very attentive. I can’t say that for the other DB. 

Post # 67
Member
824 posts
Busy bee
  • Wedding: August 2011

David’s Bridal had typically given information to vendors. They have you fill out a form but fail to mention that you should indicate if you do not want to be contacted by third parties. I was a Bridesmaid or Best Man in my brother’s wedding and not even engaged yet so it was even more humiliating getting calls from vendors. 

Post # 68
Member
13 posts
Newbee

I got my dress from there and had a good experience. I went twice, had the same girl, she remembered me and what I liked, and found the perfect dress for me! I knew I wanted a simple, lace dress and didn’t want to spend a fortune. I found a beautifu leaf lace dress ($600) and a gorgeous belt ($130). They look perfect together and they were a price I could definently afford. 

One of my friends did, however, get her dress as a smaller boutique and the service there was better. But, to me it wasn’t worth paying double just for better service. 

Post # 69
Member
1 posts
Wannabee
  • Wedding: December 2014

The sales consultants and manager were helpful in helping me find my dress but when it came to picking up my dress they accidentally gave it to someone else! Not only did I waited for my dress for months, my maid of honor still did not receive her dress but my other bridesmaid did. I purchased all of our dresses together so it made no sense that only one dress was received but all of the other dresses were not. So then I gave me the following options: No refund; find another dress equal or greater than the amount of the previous dress; or use store credit and purchase items. I was so upset and I was able to do a lot of digging and found the corporate contact to tell them my grievances and was able to get the refund for my dress and have my maid of honor dress delivered expressed shipping. I have their contact so if any future brides want to file a complaint, PM and I will give you the contact person to resolve your issues. Good luck and I hope your wedding planning was not as stressful as mine!

Post # 70
Member
366 posts
Helper bee
  • Wedding: June 2016

I went and it was meh experience. There wasn’t much in the siimple but elegant category (minimal lace or beading) and the attendant made excuses when I asked to try on a bridesmaid dress. For the price I though some dresses (many of the lace ones esp) seemed cheap.

She also asked for my bra size, I said 30D and she gave this skeptical up and down look. She wrote down A and brought out a 34A ‘corset” to wear while trying dresses. ?!! I guess they don’t have all bra sizes, but you’d think a dress fitter would realize that CUP size is variable and not the same as BRA size. Major boob spillage and my nipples were a breath away from jailbreak. Awkward.

Post # 71
Member
9262 posts
Buzzing Beekeeper

Holy shit, this is the oldest zombie thread I’ve seen revived. I see it’s popped up several times through the years, but still… 8 years? Wow.

Post # 72
Member
303 posts
Helper bee
  • Wedding: December 2016

I agree with PP about the “Walmart” feel. The consultant was nice, but it just felt impersona and mass produced, and the dresses really weren’t priced any better than the local boutiques I looked at. Also, they have you change into a slip and bra and the consultant comes into the dressing room to help you change. My consultant was male, which made me a bit uncomfortable. It wasn’t a horrible experience, but it wasn’t the best either. I would definitely shop around if I were you. 

Post # 73
Member
303 posts
Helper bee
  • Wedding: December 2016

Only realized after commenting how old this thread actually is. Oops. 

Post # 74
Member
107 posts
Blushing bee
  • Wedding: September 2013

Personally, as a bridal shop owner, I think you likely get better service from an independently owned store than a chain like DB because the owner has a vested interest and a reputation to consider. A store owner has more to lose if they give bad service.  I don’t set a time limit on an appointment or ever pressure to ‘make a sale’.  Small business owners own because they love the business they’re in, not to become the biggest in bridal retail. And because DB has so many stores you’re likely to see the same dresses worn on many brides. And brides are under the impression they have to go to DB to get a good deal or to find a budget gown, not true. Just my perspective from the other side!

Post # 75
Member
24 posts
Newbee
  • Wedding: August 2016

I just went to DB last week, on a Monday night, just to cross it off my list. I had an appointment, but my consultant was 30 min late helping me. After I told her what I was looking for, she asked me to wait in the change room so she could pull some things. I waited in there (standing, no chair) for 5 minutes (which felt like eternity). Like someone else said, there are no mirrors in the change room, so you have to leave and be on display for all to see. My consultant was pretty much absent, helping another girl, so I just tried on the pile she had left for me and was done within 15 minutes. I waved goodby eot her from across the store as I walked out. All of the dresses felt like…windbreaker material and the quality and service was not up to par. Most of the dresses I tried on were 500-1000, which I know I could find at other stores. 

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