- 4 years ago
I had a pretty horrible experience with David’s Bridal. I went there with my sister on my first day of dress shopping and the sales associate said I could put a deposit on a dress if I decided I liked it. If I found a dress that I liked better after that, it wouldn’t be a problem to transfer the deposit over to the new dress. I found one for $830 and put a deposit on it that day.
Fast forward to 3 days later when I decided I really didn’t want to spend so much on my dress. I went back to the store by myself and tried on a few more styles. I found the perfect one and was thrilled when I saw the price tag – only $249! And that’s where things went downhill…
I attempted to switch my deposit from one dress to the other and I was told that the sales associate I spoke to 3 days before was new and anything she said didn’t actually mean anything. I now had to either keep the deposit on the original, more expensive dress, purchase the new dress right there in the store with $580 worth of accessories, or lose my deposit altogether and walk away with nothing! I was grateful that I didn’t need any alterations because I was rushed around the store and forced to purchase unnecessary items in addition to the right dress. I was then told that I needed to take everything with me that day or I couldn’t take it at all.
In the end, I spent almost $850 at David’s Bridal, I bought unnecessary accessories so I wouldn’t lose the rest of the cost of the first dress (I was pressured into applying for and using the DB credit card and was told the full $830 would be charged to my account whether I bought anything there or not at that point), and I had to bring my dress home that day, even though my original wedding date was still more than a year away. I tried calling corporate but they backed the store up 100%.