(Closed) Why is it hair/makeup vendors just don’t want to get back to me!?

posted 7 years ago in Beauty
Post # 3
Member
3148 posts
Sugar bee
  • Wedding: February 2010

seriously, I’ve had the same problem. my theory is that because they don’t work with computers, they’re not next to their phone or email most of the day. however, if they want to make their customers happy, they need to return their damn messages!  so annoying.

Post # 4
Member
3049 posts
Sugar bee
  • Wedding: January 1991

That happened to me, twice. I didn’t hear from my initial make-up artist for a long time. Her phone didn’t work, and her e-mail was disconnected. So I assume she’s not a make-up artist anymore. The other make-up artist (the one who did my make-up for the wedding) was bad with communicating as well. I e-mailed her frantic because of my other experience. You would think she would be careful to stay in touch. Nope, she would take days to get back with me. I’m guessing she has a lot of e-mails to dig through, but still. The next day should be the latest unless you are out of town…. in which you should have an automatic response.

Post # 6
Member
2195 posts
Buzzing bee
  • Wedding: November 2011

I’m really glad to be reading this. My makeup artist is literally my only vendor who does not immediately respond to my emails/calls. In fact, sometimes there will be days or even weeks before I hear back from her. Guess it’s the nature of the beast!

Post # 8
Member
31 posts
Newbee
  • Wedding: November 2011

As a working professional artist i would say look for a new artist! I always respond within 24 hours no matter what.

This is a huge red flag that your artist is flakey and might not show up on your wedding day!

Unfortunately there are some very unprofessional people in this business that call themselves makeup artist! Sorry this just makes me mad because it makes the rest of us mua’s look bad!

Post # 9
Member
118 posts
Blushing bee
  • Wedding: November 2011

If it makes you feel any better I’ve had the same experience. I’m planning my Miami wedding from 500 miles away. So my trips to Miami for wedding related things are few and far between. I can only make 1 more trip before the wedding and I’m having such a hard time hearing back from hair people, I’m petrified if I’ll be able to schedule any trials! Good luck on your hunt!

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